Savanah Esquivel Stark
Greenwood
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Dining Room Service Captain
Five Star Breaktime Solutions
12.2024 - Current
- Uphold standards for hospitality services at Cummins Headquarters.
- Assign staff for opening, service set up, closing tasks and manage results.
- Lead wait staff through each service execution and hold them accountable to department standards, policies, and procedures.
- Ensure tracking of food waste management system.
- Set the next shift up for success by anticipating service needs.
- Maintain a working knowledge of Microsoft Office Suite.
Assistant Branch Manager
Enterprise Mobility
10.2024 - 12.2024
- Managed one of the top performing branches in the state consisting of 15 employees by overseeing sales and customer interactions, controlling and understanding finances of the operation, and utilizing equipment and technology effectively.
- Drove business decisions and handled difficult customer interactions in a professional manner.
- Managed fleet to ensure that the branch had sufficient vehicles for the upcoming days.
- Assisted in creating the schedule for each employee in the branch.
Management Assistant/Trainee
Enterprise Mobility
07.2023 - 09.2024
- Provided excellent customer service and built strong customer relationships by practicing top-notch communication in a professional environment.
- Completed 6 month training program and passed Management Exam.
- Became one of the top selling employees in the state.
- Completed a 4 month rotation at the Indianapolis Airport to learn the ins and outs of running the largest rental car operation in the state.
Restaurant Manager
Tried & True Alehouse
12.2022 - 07.2023
- Managed staffing for 15 restaurant employees per shift by encouraging punctuality and ensuring visual presentation of food.
- Oversaw kitchen closing procedures to ensure safe and sanitary conditions for staff and patrons.
- Handled customer complaints regarding food preparations by personally correcting errors and dictating compensation for mistakes.
- Created all kitchen staff schedules and worked with each individual person to meet their scheduling needs.
- Logged inventory of all produce, placed orders for any product needed, and unloaded the trucks that arrived multiple times per week.
- Assisted in facilitating events for fundraisers by attending events and getting booths set up with food and drinks to cater a portion of our menu for guests and communicating with stakeholders, vendors, and team members.
Recruitment Intern
Networks Connect Healthcare Staffing
09.2022 - 12.2022
- Monitored Indeed applications and called applicants to explain the company to them and see if it was the right fit.
- Collected all documents needed from each healthcare professional over the phone and entered them into the system.
- Communicated with schedulers once each healthcare professional was onboarded to ensure they got the shifts they wanted.
- Used my communication skills to call, text, and email each healthcare professional in order to complete a talk-time of two hours per day.
Server
Tried & True Alehouse
03.2017 - 12.2022
- Facilitated payment transactions to settle bills that I entered into the computer system.
- Utilized communication skills to receive customer complaints and report them to the managers.
- Tracked and met needs of up to 30 tables per shift.
- Used skillset in sales in order to upsell any items we had to offer.
Drug Overdose Prevention Intern
Indiana Department of Public Health
02.2022 - 04.2022
- Engaged with peers via email, zoom calls, and in-person meetings.
- Updated website including creating infographics for the public.
- Wrote weekly newsletter on current topics and upcoming events.
- Joined zoom meetings with important stakeholders such as the CDC.
Education
Bachelor of Science - Health Services Management
Indiana University-Purdue University Indianapolis
Skills
- Microsoft Office
- Attention to Detail
- Communication
- Client Relationships
- Organization
- Data Entry
Timeline
Dining Room Service Captain
Five Star Breaktime Solutions
12.2024 - Current
Assistant Branch Manager
Enterprise Mobility
10.2024 - 12.2024
Management Assistant/Trainee
Enterprise Mobility
07.2023 - 09.2024
Restaurant Manager
Tried & True Alehouse
12.2022 - 07.2023
Recruitment Intern
Networks Connect Healthcare Staffing
09.2022 - 12.2022
Drug Overdose Prevention Intern
Indiana Department of Public Health
02.2022 - 04.2022
Server
Tried & True Alehouse
03.2017 - 12.2022
Bachelor of Science - Health Services Management
Indiana University-Purdue University Indianapolis
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