Savannah Butler
Moores Hill
Summary
Dedicated representative eager to utilize strong problem-solving and communication skills. Computer savvy with substantial understanding of customer service principles and internet platforms. Coachable and determined to effectively communicate products or services to customers.
Overview
4
4
years of professional experience
Work History
Receiving Clerk
Borderless Distribution
08.2021 - 05.2023
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Streamlined the receiving process for improved efficiency and time management in the workplace.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
Call Center Representative
RDI Corporation
04.2021 - 07.2021
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Expanded Functions Dental Assistant
Brown & Kress DDS.
10.2019 - 04.2021
- Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
- Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
Education
Associate of Applied Science - Dental Assisting
International Business College - Indianapolis
Indianapolis, IN12.2020
High School Diploma -
South Dearborn High School
Aurora, IN08.2017
Skills
- Teamwork Skills
- Data Accuracy
- Managing Time
- Communications Strategies
- Professional Relationships
- Customer Service and Assistance
- Microsoft Excel
- Active Listening
Timeline
Receiving Clerk
Borderless Distribution
08.2021 - 05.2023
Call Center Representative
RDI Corporation
04.2021 - 07.2021
Expanded Functions Dental Assistant
Brown & Kress DDS.
10.2019 - 04.2021
Associate of Applied Science - Dental Assisting
International Business College - Indianapolis
High School Diploma -
South Dearborn High School
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