Savannah Smith
Indianapolis
Summary
My name is Savannah Smith, and I am eager to start my journey into the corporate world. I have the experience and the skill of customer service and problem resolution. I utilize these skills to understand and address customer or coworker needs effectively. With these skills I am currently pursuing a full-time role that presents professional challenges and leverages interpersonal skills. I was very lucky to hear from my former coworker and friend Alexiana about this position and I hope to be lucky enough for the opportunity to pursue this role. Thank you for your time.
Overview
4
4
years of professional experience
Work History
Host
Mt Fuji
09.2024 - Current
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Host/Busser
The District Tap
04.2024 - Current
- Handled high-pressure situations with composure.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Host/Busser/Takeout
BJ's Restaurant & Brewhouse
04.2023 - 04.2024
- Engaged in suggestive selling and other sales techniques.
- Processed payments for orders and provided customers with change.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Sales Associate
Lowes Home Improvment
08.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
University High School
2825 W 116th St, Carmel, IN 4603206-2021
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Detail-oriented
- Professional appearance
- Telephone reception
- Guest relations
- Staff coordination
- Sales strategies
Timeline
Host
Mt Fuji
09.2024 - Current
Host/Busser
The District Tap
04.2024 - Current
Host/Busser/Takeout
BJ's Restaurant & Brewhouse
04.2023 - 04.2024
Sales Associate
Lowes Home Improvment
08.2021 - 04.2023
High School Diploma -
University High School
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