Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Relationship Manager
ICICI Bank Ltd
05.2023 - Current
Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
Monitored financial markets closely to stay informed on industry trends, ensuring accurate advice and guidance for clients.
Consistently exceeded quarterly sales goals by cultivating strong network of professional contacts and referrals.
Delivered comprehensive reports detailing account activity and progress towards established financial goals, increasing transparency and trust with clients.
Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
Conducted regular reviews of clients'' financial profiles to ensure alignment with their risk tolerance, objectives, and investment strategies.
Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and organization.
Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per requirement of customers
Junior Officer
Model Cooperative Bank Ltd
01.2019 - 04.2023
Handling customer queries and promoting various products and services of the bank
Checking and authorizing of cheques scanned
Updating GST manual charges and vendor reports on half monthly basis
Coordinating with KYC Dept for processing and updating of CKYC (Central Know Your Customer)
Creation/authorizing of New ATM cards and Mobile Banking user
Authorizing of new saving/current/fixed deposits account opened
Educated staff on organizational mission and goals to help employees achieve success.
Checking and readying the cash required to be deposited in the bank ATM
Processing of NEFT/RTGS/DD/Pay orders
Accepting cash deposits/withdrawals as Cashier
Checking and segregating of cash for soiled notes.
Developed strong relationships with clients, leading to repeat business and referrals.
Education
S.S.C -
Ideal Indian School
Doha, Qatar
06.2006 - 05.2007
H.S.C -
Ideal Indian School
Doha, Qatar
06.2008 - 05.2009
Bachelor of Management Studies- Finance -
Lord's Universal College
Mumbai
06.2015 - 04.2018
Skills
Completed the Java smart pro course from Aptech, Malad Basic knowledge in using microsoft words, excel, powerpointundefined
Director of Office Operations at Information Tech Consultants Ltd-Progriz COE Pvt LtdDirector of Office Operations at Information Tech Consultants Ltd-Progriz COE Pvt Ltd