Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Savio D'Souza

Guirim Mapusa

Summary

Sales leader with proven track record in driving revenue growth and fostering team collaboration. Skilled in strategic planning, client relationship management, and market analysis. Known for flexibility in adapting to changing business needs and consistently delivering results. Strong communicator who inspires team performance and aligns sales strategies with organizational goals.

Overview

13
13
years of professional experience

Work History

Head of Sales

Living Luxury Real Estate (Vulcan Consultech Ltd)
Goa
04.2023 - Current
  • Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
  • Developed strong client relationships.
  • Mentored junior sales staff, fostering professional growth and contributing to overall team success.
  • Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
  • Collaborated with product development teams for continuous improvement based on customer feedback and evolving market needs.
  • Expanded market share with targeted sales initiatives and strategic partnerships.
  • Attended industry events and conventions to expain sales opportunities.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Assisted sales team members in developing customer relationships, and building customer loyalty.
  • Increased property sales by developing and implementing effective marketing strategies.
  • Organized open houses to showcase properties, generating increased interest from prospective buyers.
  • Advised clients on staging properties for sale, resulting in faster sale times at higher prices than anticipated.

Assistant Vice President

Vianaar Homes Pvt. Ltd
Goa
12.2018 - 01.2023
  • Screen the potential leads provided by the company shortlisting potential leads and educate customers about various projects, lifestyle and the sustainability practices followed by the company
  • Achieving targets before time as per company requirement and helping colleagues raise the bar of expectation
  • Managed scheduled meetings to maintain satisfaction of the buyers to facilitate smooth purchases
  • Accompany the potential & current clients for site visits , Engage in regular follow ups
  • Coordinate with teams from other metros to set up sales meetings
  • Guided clients from beginning to end of home buying process in choosing right property
  • Market research
  • Maximise rental income for the client by recommending successful channel partners to help home owner.

Non Executive Director

Coco Shambhala Villas
01.2014 - 11.2018
  • Scrutinise the performance of management in meeting-agreed goals and objectives
  • Market study
  • In depth understanding of clients requirements & mind set based on location
  • Implemented marketing strategies which resulted in growth of customer base
  • Developed new process for employee which resulted in performance improvements
  • Involved in policy making and planning exercises
  • Helped the sales team to achieve set targets
  • Responded to customer requests via telephone and email
  • Obtained documents, clearances, certificates and approvals from local, state and government offices
  • Researched and updated all required materials needed for firm
  • Developed strategy for recruitment and hiring
  • Implemented the new-hire program by incorporating training initiatives while resolving problems
  • Discovered and resolved complex issues that affected management and business decisions
  • Collaborated with department managers to assess needs
  • Managed Monthly management meetings for smooth operations
  • Implemented training programs for new and existing employees
  • Part of the start up team to launch the new Coco Shambhala
  • Sindhudurg
  • Executions of all legal documents for the new property
  • Liaised between bank and company for all requirements (eg
  • Loans)
  • Set project timelines and kept teams on task to complete milestones according to schedule
  • Maintained project build quality with a hands-on management style
  • In addition, learnt how to manage labour & contractors during the build.

Guest Relations / Operations Manager

Coco Shambhala Villas
11.2012 - 01.2014
  • The above job title was a cross between Guest Relations & Operations to maintain smooth business
  • Duties Included -
  • Day to day management of the property and guests
  • Oversees all front desk operations, handles special guest requests and ensures that all departments - housekeeping, pool and maintenance - are performing duties as assigned
  • Provide concierge and front of the house services to resolve guests requests and to ensure that the villa guests are satisfied with their stay
  • Ensure that all guests are provided with efficient attention
  • Office Administration included maintaining guests documentations, information and records, bookkeeping, light data entry
  • Provide sales and marketing back up and develop new sales channels
  • Developing mutually beneficial partnership with third party agents to achieve new business
  • Managing housekeeping & maintenance by carrying out regular checks and inspections of all works
  • Liaise with third party contractors who provide services such as,
  • Laundry, car & drivers to ensure the smooth operations of the property
  • Maintain all relevant documentations pertaining to the guests as required by authorities
  • Maintain at all times the standards demanded by today's international traveller.

Commis Chef

Four Points By Sheraton Bur Dubai
  • Gathered and placed all ingredients on the workstation in advance
  • Rotated food regularly, removing any items that were outdated and disposed of them properly
  • Observed different kitchen chefs and watched how they prepared sauces, breads and other items to gain knowledge in those cooking and baking techniques
  • Properly cleaned the kitchen, including counters, work areas, shelves, refrigerators and freezers
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation
  • Maintained appropriate professional relationship with other employees
  • Motivated and disciplined employees according to established requirements
  • Adhered to safe work practices
  • Updated daily logs, computer tracking systems and other relevant documentation
  • Provided friendly and attentive service
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests
  • Engaged in suggestive selling and other sales techniques
  • Verified all deliveries against invoices and completed shortage and overage reports
  • Maintained an atmosphere of enthusiastic customer service.

Education

Administration

Academy Of Culinary Education
07.2011 - 1 1

Skills

Product developmentundefined

Additional Information


  • Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. I was part of Coco Shambhala Villas in Nerul and worked for 7 years, handling sales & operations. Started my career as a guests relations manager and worked up to being one the non executive director of the company. Currently, working for Vianaar Homes as Assistant Vice President in sales, selling luxury villas in Goa, India. I believe there so much new to learn and it's an endless process.

Timeline

Head of Sales

Living Luxury Real Estate (Vulcan Consultech Ltd)
04.2023 - Current

Assistant Vice President

Vianaar Homes Pvt. Ltd
12.2018 - 01.2023

Non Executive Director

Coco Shambhala Villas
01.2014 - 11.2018

Guest Relations / Operations Manager

Coco Shambhala Villas
11.2012 - 01.2014

Administration

Academy Of Culinary Education
07.2011 - 1 1

Commis Chef

Four Points By Sheraton Bur Dubai
Savio D'Souza