Sales leader with proven track record in driving revenue growth and fostering team collaboration. Skilled in strategic planning, client relationship management, and market analysis. Known for flexibility in adapting to changing business needs and consistently delivering results. Strong communicator who inspires team performance and aligns sales strategies with organizational goals.
Overview
13
13
years of professional experience
Work History
Head of Sales
Living Luxury Real Estate (Vulcan Consultech Ltd)
Goa
04.2023 - Current
Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
Developed strong client relationships.
Mentored junior sales staff, fostering professional growth and contributing to overall team success.
Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
Collaborated with product development teams for continuous improvement based on customer feedback and evolving market needs.
Expanded market share with targeted sales initiatives and strategic partnerships.
Attended industry events and conventions to expain sales opportunities.
Built strong relationships with clients by following up on previous purchases and suggesting new products.
Maintained up-to-date knowledge of products and services offered to customers.
Assisted sales team members in developing customer relationships, and building customer loyalty.
Increased property sales by developing and implementing effective marketing strategies.
Organized open houses to showcase properties, generating increased interest from prospective buyers.
Advised clients on staging properties for sale, resulting in faster sale times at higher prices than anticipated.
Assistant Vice President
Vianaar Homes Pvt. Ltd
Goa
12.2018 - 01.2023
Screen the potential leads provided by the company shortlisting potential leads and educate customers about various projects, lifestyle and the sustainability practices followed by the company
Achieving targets before time as per company requirement and helping colleagues raise the bar of expectation
Managed scheduled meetings to maintain satisfaction of the buyers to facilitate smooth purchases
Accompany the potential & current clients for site visits , Engage in regular follow ups
Coordinate with teams from other metros to set up sales meetings
Guided clients from beginning to end of home buying process in choosing right property
Market research
Maximise rental income for the client by recommending successful channel partners to help home owner.
Non Executive Director
Coco Shambhala Villas
01.2014 - 11.2018
Scrutinise the performance of management in meeting-agreed goals and objectives
Market study
In depth understanding of clients requirements & mind set based on location
Implemented marketing strategies which resulted in growth of customer base
Developed new process for employee which resulted in performance improvements
Involved in policy making and planning exercises
Helped the sales team to achieve set targets
Responded to customer requests via telephone and email
Obtained documents, clearances, certificates and approvals from local, state and government offices
Researched and updated all required materials needed for firm
Developed strategy for recruitment and hiring
Implemented the new-hire program by incorporating training initiatives while resolving problems
Discovered and resolved complex issues that affected management and business decisions
Collaborated with department managers to assess needs
Managed Monthly management meetings for smooth operations
Implemented training programs for new and existing employees
Part of the start up team to launch the new Coco Shambhala
Sindhudurg
Executions of all legal documents for the new property
Liaised between bank and company for all requirements (eg
Loans)
Set project timelines and kept teams on task to complete milestones according to schedule
Maintained project build quality with a hands-on management style
In addition, learnt how to manage labour & contractors during the build.
Guest Relations / Operations Manager
Coco Shambhala Villas
11.2012 - 01.2014
The above job title was a cross between Guest Relations & Operations
to maintain smooth business
Duties Included -
Day to day management of the property and guests
Oversees all front desk operations, handles special guest requests
and ensures that all departments - housekeeping, pool and
maintenance - are performing duties as assigned
Provide concierge and front of the house services to resolve guests
requests and to ensure that the villa guests are satisfied with their
stay
Ensure that all guests are provided with efficient attention
Office Administration included maintaining guests documentations,
information and records, bookkeeping, light data entry
Provide sales and marketing back up and develop new sales
channels
Developing mutually beneficial partnership with third
party agents to achieve new business
Managing housekeeping & maintenance by carrying out regular
checks and inspections of all works
Liaise with third party contractors who provide services such as,
Laundry, car & drivers to ensure the smooth operations of the
property
Maintain all relevant documentations pertaining to the guests as
required by authorities
Maintain at all times the standards demanded by today's
international traveller.
Commis Chef
Four Points By Sheraton Bur Dubai
Gathered and placed all ingredients on the workstation in advance
Rotated food regularly, removing any items that were outdated and
disposed of them properly
Observed different kitchen chefs and watched how they prepared
sauces, breads and other items to gain knowledge in those cooking
and baking techniques
Properly cleaned the kitchen, including counters, work areas,
shelves, refrigerators and freezers
Followed proper standards for product freshness, food safety,
weights and measures, refrigeration and sanitation
Maintained appropriate professional relationship with other
employees
Motivated and disciplined employees according to established
requirements
Adhered to safe work practices
Updated daily logs, computer tracking systems and other relevant
documentation
Provided friendly and attentive service
Demonstrated genuine hospitality while greeting and establishing
rapport with guests
Engaged in suggestive selling and other sales techniques
Verified all deliveries against invoices and completed shortage and
overage reports
Maintained an atmosphere of enthusiastic customer service.
Education
Administration
Academy Of Culinary Education
07.2011 - 1 1
Skills
Product developmentundefined
Additional Information
Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. I was part of Coco Shambhala Villas in Nerul and worked for 7 years, handling sales & operations. Started my career as a guests relations manager and worked up to being one the non executive director of the company. Currently, working for Vianaar Homes as Assistant Vice President in sales, selling luxury villas in Goa, India. I believe there so much new to learn and it's an endless process.
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