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Enthusiastic with vast experience in many different fields. Dependable with terrific work ethic and expertise in managing tasks in quick-paced organized settings. Hardworking and passionate job seeker with strong multi-skills eager to be reliable on any position. In addition being bilingual I can recognize opportunities to serve customers. Willingness to take on added responsibilities to meet team goals. Strong communication skills a commitment to delivering exceptional customer service and contributions to improving efficiency. Excited to join a team where my experience and skills can contribute to the ongoing success of the company.

Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to [Task]. Applies excellent attention to detail and critical reasoning to successfully conduct experiments. Stringent ISO Auditor conducts internal ISO audits, provides employee training and support and updates and develops quality procedures. Demonstrated background solving problems and implementing sustainable solutions, communicating with all levels of organization and possessing strong inspections and auditing skills in ISO certified environment. Proficient in writing executive-level reports and technical documentation.

Seeking a Customer Support role with 17 years of experience in customer service and conflict resolution. Skilled in telephone and email etiquette, active listening, and maintaining detailed customer records. Excelled in roles requiring direct customer engagement and problem-solving, ensuring high levels of satisfaction and loyalty.

Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and using CRM software to deliver impactful results. Known for reliability and results-driven approach, ensuring high standards are consistently met.

Adept at elevating customer experiences, I leveraged CRM systems at Duke Energy to enhance client satisfaction and retention. My blend of empathetic communication and problem-solving skills, backed by expertise in Salesforce and call management, consistently drove positive outcomes and repeat business, marking a significant impact in fast-paced support environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Savita Tripathi

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Customer Support Specialist

Q&A Expert

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Master of Science - Mathematics

Bachelor of Science - Mathematics

Intermediate Certificate - PCM

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Customer Support Specialist

Q&A Expert

Master of Science - Mathematics

Bachelor of Science - Mathematics

Intermediate Certificate - PCM

High School Diploma -

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