A result-oriented professional with 15 years of international BPO exposure. Expertise in handling a range of activities consisting of operations, transition, training, and quality implementation in Accounts/Finance process. Good written communication, interpersonal, liaison and problem-solving skills with the ability to work in multi-cultural environment.
Diligent HR Executive with solid background in human resources management, specializing in talent acquisition and employee relations. Successfully implemented HR policies and initiatives that enhanced organizational development and employee satisfaction. Demonstrated leadership and communication skills, fostering collaborative work environments while effectively managing diverse teams.
Production Management
Quality Management
Customer Relationship Management
Team Management
Training & Development
Recruitment and hiring
Employee relations