Savitri Bisht
Delhi NCR
Summary
Detail-oriented Account Executive 4.5 years of experience. Skilled at onboarding clients and handling customer complaints with ease and professionalism. Reliable and enterprising worker focused on maximizing revenue.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
Voxco Insights and Research
04.2022 - 09.2023
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Studied and researched competitive landscape and emerging technologies to position brand in marketplace.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Maintained accurate records of all sales activities using CRM software systems.
- Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Inside Sales Representative
OPSMX
10.2020 - 03.2022
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Researched customer needs and preferences to identify opportunities for new business.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Supported many Events(AWS, CdCon, Spinnaker Summit), Webinar, Tech-talk and generated lead from there for the organization
- Maintained updated knowledge through continuing education and advanced training.
Business Development Executive
ARTIFIQ
Noida
12.2018 - 05.2020
- Produced sales documents, finalized deals and filed records.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Identified areas of improvement within existing processes that could help optimize performance outcomes.
- Marketed and developed key accounts by favorably representing company at membership and community functions.
- Maintained a database of contacts from prospective clients for future follow-ups.
Education
B Tech - Computer Science Engineering
01.2018
Skills
- Customer Relationship Management (CRM)
- Business Development
- CRM Tool(Salesforce, HubSpot, Zoho)
- Lead Generation
- Account Management
- Salesforce, HubSpot, SalesLoft, Dripify, ZoomInfo
- Social Listening, Online Response Management
- Digital Marketing and Digital Analytics
Certification
Voxco
- Participation, Pratham, and Dutiya Swapan clearance in Scout and Guide
- Actively associated with NGOs helping underprivileged children
- Played Badminton - District Level (2009, 2010)
- Played Inter University Cricket Tournament (2016)
Timeline
Account Executive
Voxco Insights and Research
04.2022 - 09.2023
Inside Sales Representative
OPSMX
10.2020 - 03.2022
Business Development Executive
ARTIFIQ
12.2018 - 05.2020
B Tech - Computer Science Engineering
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