Dynamic Supply Chain Manager with a proven track record in optimizing warehouse operations, inventory control, and workforce management. Expertise in profit and loss management, budget planning, and process improvement facilitates successful leadership of cross-functional teams toward achieving operational excellence. Committed to driving efficiency and reducing costs while ensuring seamless distribution and upholding the highest standards of safety, quality, and customer service. Results-oriented leader who cultivates accountability and develops high-performing teams to consistently deliver exceptional outcomes in fast-paced, deadline-driven environments.
Work History
Operation, Supply , Finance Lead
2 Years 3 Months
Zomato | 05.2024 - Current
Developed and implemented financial forecasting models to enhance budget accuracy to maintain operational cost under 2% and resource allocation
Led cross-functional teams in financial strategy discussions to align departmental goals with organizational objectives.
Timely vendor payout and client settlement along with GST recovery.
Event assets management planning to ensure availability for all future events.
Financial and operational SOP designing and implementation.
legal and compliance agreements drafting with clients and service providers.
Regional Manager, Hub Operations North
1 Year 9 Months
Ecom Express Pvt Ltd | 08.2022 - 05.2024
Handling 18 hubs and network operations for all the North Hubs in J&K, Punjab, Haryana, Delhi NCR, Rajasthan and Himachal.
Adherence to all the HUB and network complaince.
Cost optimization in all respects, manpower, network, vehicle etc.
Network model vendor management.
Sorter layout plan and mapping as per network changes.
Manager, MH FC Operations
1 Year 10 Months
Flipkart Ltd | 10.2020 - 08.2022
Handled 3 warehouse with an overall area of 5,50,000 sq feet with a workforce of 1500 plus blue collar and 50 plus white collar.
FC operations comprise GRN, batch inspection, storage, pick pack dispatch(PPD), returns and QC as per order flow, keeping view of FIFO, FEFO, monthly stock audit, vendor stock management on the basis of product flow.
MH operations comprise bagging, vehicle planning, loading, dispatch, vendor and bill management, etc.
Workforce management to increase tenure, productivity, and reduce attrition.
Material handling process adherence, equipment check.
Operational cost budget planning.
Zonal Manager Operations
10 Months
Ninjacart | 12.2019 - 10.2020
Handling a team of 150 people including executives and cluster managers.
Accountable for on service level of on time delivery, low return, ADHOC sale.
Manpower and vehicle management including labours as per tonnage.
5S implementation and regular check.
Property scouting for new facilities and closing the deals.
FC management - Complete infra to be accounted for least run time hindrance.
SKU grading batching of national procurement and local vendor procurement.
Accountable for correct batching for delivery centres from FC and vehicle loading.
Accountable for low transit loss target 0.
FC to CC vehicle alignment, crates mismatch to be 0.
Manager - Hub Operations
8 Months
Milkbasket | 04.2019 - 12.2019
Inventory management, stock audit, daily level bill and challan clearance.
Daily floor process management (Pick, pack, dispatch and delivery). Error reduction in packing and dispatch, maintaining it around 0.5% and 1.5% respectively and improving.
Resolving customer escalations on orders delivered.
Cash collection and account updation cross-check as per customer request.
Area Manager - Operations
1 Year
Foodpanda India Pvt. Ltd | 03.2018 - 03.2019
Day to day live order analysis.
Manpower supply planning as per order flow and vendor allocation.
CPO management as per budget allocated. Manpower hiring from field supervision.
Vendor and rider queries closure in TAT.
Manager - Last Mile & B2B Operations
2 Years 5 Months
Delhivery Pvt. Ltd | 09.2015 - 02.2018
Handled On-roll and Off-roll (field executives and Ground coordinators) in Ahmedabad, North Gujarat and South Gujarat.
Carried out P&L Analysis of Capex and Opex.
Manpower roaster planning as per holidays and weekends to be ensured cost effectiveness.
Ensured daily shipment dispatches, PDD, NDD as per schedule.
Maintained a service level of more than 90% for all i.e. B2B, LTL Delivery and Pick-ups along with correct regulatory check.
Ensured Zero Loss at all facilities under my AOR.
Vehicle monitoring and cross utilization as per routes planned.
Adhered to the Escalation matrix for any kind of escalation from central level to upper one and circulated same to other teams. Ensured Timely COD deposition daily.
Jr. Engineer (Production)
1 Year 2 Months
MBH Pumps | 07.2014 - 09.2015
Daily production check (pump test report, quality check).
Store inventory report updation as per material flow for new procurement including packaging material (paper tube, corrugated box, wooden box).
<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos