Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Professional Highlights
Timeline
OperationsManager
Sayad Rahamatulla

Sayad Rahamatulla

Operation Manager
Vijayawada,TG

Summary

Over 14 years of extensive experience in Marketing and Operations, working with developing, monitoring and evaluating various programs in the fields of Cinema, Retail and Entertainment sector.

Overview

18
18
years of professional experience
3
3
Languages

Work History

Operations Manager

P&G (Suswadeep Services Pvt Ltd.,)
10.2023 - Current
  • Handling 5 Branches in AP West Zone
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill work requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Asst Manager

RELIANCE RETAIL LTD.
11.2021 - 10.2023
  • Responsible for keeping bin, Rack and Bay Allocation
  • Responsible for Stock replacement for Easy access to picking team
  • Responsible for maintained Bin Accuracy and Maintain the Cycle count 100% daily basis
  • If any Handling damage articles & Near Expiry and Expiry stocks Processed Second sale billing With Cluster manager approval
  • Any MRP Issue articles mail shared to Category team.

Duty Manager

PVR Limited
09.2019 - 10.2021
  • Leading the shift so that every customer's experience is excellent
  • Managing staff – providing direction, training, feedback and allocating tasks to staff on duty, and involvement in disciplinary and other procedures as required
  • Motivating employees
  • Customer care – including in person and via email / phone
  • Ensuring compliance with fire, licensing and H&S requirements
  • Cash control – ensuring cash is handled and stored securely, and reported accurately
  • Building security – including opening, closing and emergency planning
  • Maintaining standards so that all areas are clean and tidy, and any issues are dealt with and reported promptly
  • Managing events
  • Plan resources effectively and provide strong leadership to develop the theatre's role in providing a cultural hub
  • Providing regular and comprehensive feedback to the CM Supporting the GM to deliver financial, cleanliness and other targets
  • Emergency First Aid (training to be provided)
  • Other duties which may be reasonably requested
  • Stock – ensuring stock levels are maintained, and records are accurate
  • Assisting store managers
  • Helping to implement store policies
  • Projection – ensuring all digital content is received and prepared
  • Marketing – ensuring all digital and physical points of contact are up to date.

Asst.Manager

V Celluloid (Plateno Cinema's)
09.2017 - 09.2019
  • Develop, implement and review the theatre's overall business plan
  • Plan and book a theatre program by applying your knowledge of audiences, ensuring a balance between different types of productions, being aware of which productions have been well received elsewhere and accepting new work offered by reputable production companies
  • Liaise and negotiate with production companies to plan the program of work
  • Get involved in the commissioning of new pieces of work
  • Monitor and evaluate the delivery of the theatre program to ensure it meets the needs of the overall business plan
  • Manage the budget and ensure you meet the financial and operational targets of the theatre
  • Lead a team of theatre staff, who may be involved in areas such as marketing, finance and administration
  • Oversee training for front of house and stage door staff.

Senior Executive

Reliance Retail Pvt Ltd
11.2015 - 09.2016
  • Completes store operational requirements by scheduling and assigning employees, following up on work results
  • Maintains store staff by recruiting, selecting, orienting, and training employees
  • Maintains store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensures availability of merchandise and services by approving contracts, maintaining inventories
  • Secures merchandise by implementing security systems and measures
  • Protects employees and customers by providing a safe and clean store environment
  • Maintains the stability and reputation of the store by complying with legal requirements
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Contributes to team effort by accomplishing related results as needed.

Executive

Sahara Q Shop Warehouse
08.2013 - 07.2015
  • Be responsible to support day-to-day operations in warehouse by ensuring adequate manpower to perform warehouse duties
  • Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution
  • To fulfill customer request and immediate resolve if complaint raise
  • To ensure all inventory transaction are completed within the timeline and maintain stock accuracy
  • To conduct inventory count and assist to verify stock discrepancies
  • To ensures the security and accountability of materials and goods with inventory control
  • To ensure filing of documents is completed on time and accurately
  • To organize the layout of warehouse and ensure effective utilization of warehouse spacing
  • To supervise a team of assistant supervisor and material handlers for stuffing and un-stuffing of containers for export and import shipments
  • Selects, develops and evaluates personnel to ensure the efficient operation of the function
  • Suggest improvements to eliminate hazards, feedback on inadequacy of operational control, risk assessment and safe work procedure
  • Evaluate the performance of assigned personnel and provide training experience, conduct disciplinary action and recommend dismissal as require
  • Ensure functional activities integrate with organizational requirements for quality management, regulatory compliance and customer needs
  • To ensure the cleanliness of the warehouse and proper and safe functioning of warehouse tools, facilities and equipment
  • Performs other job-related functions as and when required by superior.

Marketing Executive

Real Image Media Technologies Pvt Ltd
12.2009 - 01.2013
  • In this company I have to be work as a Marketing Executive at Ceded area for Digital Equipment (Qube) for Theatres
  • It has to be direct marketing by theatres
  • (We Will meet the Theatre's Owner's and tell the complete details for the Equipment for we will make the correct decision will be take the theatre owner) Then we will be co-ordinate with Producers and Distributors also
  • Producer's sides we will be make the agreement for movie part.3 Distributor's sides we will be collect the theatres list that which theatre will be equipped with Qube.

Marketing Executive

Tax Today Magazine
08.2006 - 11.2009
  • Here I have to work as Marketing Executive in area of Krishna District
  • It has to be direct Marketing to the client and explain the magazine for they use in different kinds of taxes that magazine printed
  • In this job I also check the payment's that who are renewal and new clients.

Education

B.com (computer's) -

Acharya Nagarjuna University

Intermediate - undefined

Kakatiya Junior College

SSC - undefined

S.K.P.V.V.H. High School

Skills

Patience and Respectfulnessundefined

Accomplishments

  • In V Celluloid on 2017 I promoted as a Manager from Single Screen A.M to Multiplex Manager
  • In Real Image Media Technologies I was promoted as a Sr. Marketing Executive from Marketing Executive
  • Within short period I promoted as a Content Manager from Sr. Marketing Executive
  • In Reliance Retail Industry we are achieved the target continuously on same year from short period of my joining

Additional Information

Ensure that the theatre meets the requirements of legislation such as health and safety and licensing laws (theatre managers may act as licensees) and safeguarding children's arrangements. Attend marketing meetings and undertake marketing activities. Plan resources effectively and provide strong leadership to develop the theatre's role in providing a cultural hub. Develop partnership working and links with local industry and communities, educational organizations, relevant bodies and the public and encourage engagement in artistic activities. Keep in touch with other theatre managers and producers in order to stay up to date with developments and new productions.

Professional Highlights

My desire is to find a stable yet challenging position in a professional environment in which to learn new technologies and skills while utilizing my previous experiences to improve beyond my current abilities. I expect to build strong business relationships within the company and with clients; and to exceed expectations in all aspects of my work.

Timeline

Operations Manager

P&G (Suswadeep Services Pvt Ltd.,)
10.2023 - Current

Asst Manager

RELIANCE RETAIL LTD.
11.2021 - 10.2023

Duty Manager

PVR Limited
09.2019 - 10.2021

Asst.Manager

V Celluloid (Plateno Cinema's)
09.2017 - 09.2019

Senior Executive

Reliance Retail Pvt Ltd
11.2015 - 09.2016

Executive

Sahara Q Shop Warehouse
08.2013 - 07.2015

Marketing Executive

Real Image Media Technologies Pvt Ltd
12.2009 - 01.2013

Marketing Executive

Tax Today Magazine
08.2006 - 11.2009

B.com (computer's) -

Acharya Nagarjuna University

Intermediate - undefined

Kakatiya Junior College

SSC - undefined

S.K.P.V.V.H. High School

Similar Profiles

CREATE PROFILE
Sayad RahamatullaOperation Manager