Sayali Karekar
Sangli
Summary
Data-driven Sales Operations Specialist with demonstrated success streamlining sales process to maximize efficiency. Interprets high-level sales strategies and translates into system and process requirements to support execution and business impact. Proven CRM subject matter expert with experience creating reports and managing dashboards to extract key business insights.
Overview
6
6
years of professional experience
Work History
Enterprise System Analyst
Addnode
Pune
04.2022 - Current
- Developed system requirements like Quotes, End user Order forms, BOFs, etc documents and analyzed user needs to ensure the delivery of quality software solutions.
- Creations of Frame SBOs, Master agreement drafting along with usage scope and IPEs.
- Provided support for users, troubleshooting any issues that arose in their use of software applications.
- Performed data analysis and wrote reports to identify trends in customer feedback.
- Created and implemented test plans, scripts, and procedures for new system installations and upgrades. (Conga, Jira, Younium and Dsx)
- Identified opportunities for process improvement by analyzing existing systems, processes, and customer feedback.
- Created detailed documentation including flowcharts, diagrams, and manuals to explain system design specifications.
- Collaborated with developers, designers, business analysts, project managers, IT staff members to ensure successful implementation of projects.
- Analyzed system performance metrics such as response time and throughput capacity to optimize system operations.
- Provided guidance on best practices for developing effective user interfaces that meet accessibility standards.
- Resolved complex problems by working directly with vendors or other external resources when necessary.
- Maintained up-to-date knowledge about technology developments related to the organization's business processes.
- Documented all changes made to the production environment according to established change control procedures.
- Developed streamlined task system to provide more effective workflows for both peers and management staff.
- Explored new technologies and tools for productivity, and efficiency purposes.
- Developed and managed project plans while providing status updates to management.
- Resolved customer complaints regarding sales and service.
- Collaborated with other departments to develop strategies for improving customer experience.
- Conducted regular meetings with key stakeholders to review progress on sales goals and objectives.
- Assisted in the development of business plans and forecasts related to sales operations activities.
- Coordinated cross-functional teams in order to ensure successful execution of sales initiatives.
- Provided guidance and support to junior staff members regarding best practices related to sales operations.
- Developed training materials and presented them at internal workshops on topics related to sales operations.
- Enhanced sales productivity by simplifying processes and evaluating new tools to foster team efficiency.
- Managed daily operations, client relations and IT.
- Delegated work to staff, setting priorities and goals.
- Owned CRM platform and built and standardized business reporting for strategic analysis and internal business review.
- Created detailed plans for resource allocation in order to support expansion initiatives.
Order management specialist
Dassault systemes
Pune
03.2018 - Current
- Worked on purchase orders, renewals as per guidelines provided by company
- Created SOPs for new activities and processes
- Worked upon system enhancements and process improvements
- Collaboration with stakeholders, sales and operations teams for smooth process
- Ensuring customers and stakeholder satisfaction with adhering to deadlines and timely deliverable
- Ensuring Productivity and quality for the team
- Team player and engaging in various activities on floor
- Ownership of various activities within team
- Reporting to management and MIS and collaborate for process improvements
- Worked as quality spoc for quality assurance and hands on quality concepts and process.
Education
Corporate Accounts manager -
Nilaya icats
03.2018
Bcom -
G.A.College of commerce
06.2017
Skills
- Conflict Resolution
- Active Listening
- Hard Working
- Flexibility and Adaptability
- Interpersonal Skills
- Self-motivation
- Leadership and Teamwork
- Critical thinking and problem solving
- Microsoft Office Word
- Problem Solving
- Decision Making
- Teamwork
- Ability to Multitask
- Communication
- Fast Learner
- Adaptability
- Microsoft PowerPoint
- Ability to Work Under Pressure
- Customer Service
- Communication Skills
- Ability to Work in a Team
- Microsoft Office
- Microsoft Excel
- Sales Closing
- Upselling And Consultative Selling
- Process Improvements
- Customer Follow-Up
- Salesforce Optimization
- Solution Selling
- Sales Forecasting
- Sales Proposals
- Sales Contract Management
- Sales Request Prioritization
- Client Service
- Database Management
- B To B Sales
- Sales Team Assistance
- Order Management
- Sales Operation
- In-Depth Knowledge Of Salesforce
- Solidworks Expertise
- Proficient In Sales Forecasting
- Direct Sales
- Client And Stakeholder Relations
- Sales Team Training
- Customer Service And Care
- Customer Needs Assessment
- Market Research, Forecasting, And Analysis
- Customer Liaison
- Personnel Training
- Lifecycle Management
- Time Management
- Contract Negotiations
- Business Networking
- Sales Follow-Up
- Service-Driven Sales
- Client Relationship Management
- Customer-Oriented
- Process Automation
- Value stream mapping
- Stakeholder Management
- Team Collaboration
- Workflow Improvements
- Training employees
- Implementing tracking systems
- Process efficiency management
- Problem-Solving
- Excellent Communication
- Problem-solving aptitude
- Multitasking
- Continuous Improvement
- Teamwork and Collaboration
- Task Prioritization
- Analytical Skills
- Attention to Detail
Details
1718ab, gulmohor apt, lalge lane, khan bhag, Sangli, 416416, India, 8329245381, sayalikarekar5@gmail.com, 05/23/97, Sangli, Indian, Linked in profile
Personal Information
Title: Order management specialist
References
References available upon request
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
French
Beginner
A1
Timeline
Enterprise System Analyst
Addnode
04.2022 - Current
Order management specialist
Dassault systemes
03.2018 - Current
Corporate Accounts manager -
Nilaya icats
Bcom -
G.A.College of commerce
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