Product Manager specializing in process improvement strategies and stakeholder management.
Excels in launching new products/functions and seeing through end-to-end operationalization. Successfully launched Loan Against Property product, achieving a 80+ Cr portfolio in 9 months.
Driven by the possibilities of the scale B2B partnerships can achieve on financial inclusion of the underserved. Deep experience in BFSI partnerships models and portfolio management.
Prior experience with government consulting in urban housing policy making and its implementation.
Alumnus of Ashoka University and Mumbai University where I studied Liberal Arts and Engineering respectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead - Sustainable and Mass Housing
| Vastu Housing Finance
Mumbai
10.2024 - Current
Launched the Government Housing business vertical including business development, product development and process alignment
Responsible for setting up the Solar panel funding as a bundled product including business development, product development and process alignment
Responsible for scaling up the green buildings programme Pan India
Product Manager
| Vastu Housing Finance
Mumbai
11.2023 - 09.2024
Loan Against Property
Launched the Loan Against Property product in Vastu Finserve, resulting in a portfolio of 80+ Cr in 9 months.
Channel Management
Developed an end-to-end channel management and engagement strategy to monitor the channel performance and portfolio quality of 1000+ channels.
Automated the payouts process, leading to an industry best standard TAT of 10 days.
Created an instant onboarding experience for channels by digitizing the channel empanelment process, resulting in the onboarding of 350+ channels (30% increase in distribution base).
Streamlined the grievance redressal mechanism, leading to a 60% reduction in escalations.
Designed and launched lucrative incentive schemes, leading to an average 20% boost in business per channel.
Green Buildings
Developed Vastu's green buildings strategy and built its very first green buildings portfolio of 8.5 Cr
Responsible for regular reporting to international development funding institutions
Key Accounts Manager
Vastu Housing Finance
Mumbai
07.2022 - 10.2023
Conceptualized and executed the Alternate Channels business strategy for the company
Onboarded and managed 20+ strategic alliances across multiple partnership models viz business correspondence (BC), upstream and downstream co-lending
Onboarded and managed off-book co-lending partnerships with leading banks/PSUs
Established internal processes to handle special partnership models
Led a special project for building a digital lending marketplace for mortgages
Cumulatively, built a robust portfolio of 200 Cr+ across all partnership models
Lead - Field Engagements
Indian Housing Federation
Mumbai
08.2016 - 07.2022
Led the government consulting practice at IHF
Scaled up the practice from 1 to 5 key accounts and established a pan-India presence for IHF
Successfully managed a 10 member team to deliver quality outcomes to state government authorities furthering their agenda on affordable housing by providing strategic and implementation support
Assistant Systems Engineer
Tata Consulting Services
Mumbai
12.2013 - 06.2015
Enhanced the Warranty business application of a leading USA based automobile OEM by improving key business features
Implemented critical automation projects to process 1000+ transactions/day; ~20% reduction in manual intervention
Awarded Star of the Month within 6 months of joining for exhibiting good business acumen and project management skills
Education
Post Graduate Diploma in Liberal Studies - Liberal Arts And Sciences
Ashoka University
Delhi
07-2016
Bachelor of Engineering - Electronics And Telecommunication
University of Mumbai
Mumbai
06-2013
Skills
Process Engineering
Process improvement strategies
Business Development
Product launch
Channel Partnerships
Product Lifecycle Management
Program Management
Stakeholder Management
Portfolio Management
Certification
Changing digital landscape in Banking and Financial services by CRISIL India
Unlocking Investment and Finance in Emerging and Developing Economies by World Bank Group
Professional Courses
Certificate of Distinction in Unlocking Investment and Finance in Emerging and Developing Economies by World Bank Group
Successfully completed Exploring Sustainability in the Indian Context by Azim Premji University
Timeline
Lead - Sustainable and Mass Housing
| Vastu Housing Finance
10.2024 - Current
Product Manager
| Vastu Housing Finance
11.2023 - 09.2024
Key Accounts Manager
Vastu Housing Finance
07.2022 - 10.2023
Lead - Field Engagements
Indian Housing Federation
08.2016 - 07.2022
Assistant Systems Engineer
Tata Consulting Services
12.2013 - 06.2015
Post Graduate Diploma in Liberal Studies - Liberal Arts And Sciences
Ashoka University
Bachelor of Engineering - Electronics And Telecommunication
University of Mumbai
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DEEKSHA SHARMADEEKSHA SHARMA
Branch Credit Manager at Vastu Housing Finance LtdBranch Credit Manager at Vastu Housing Finance Ltd