Possess 15 years of experience in the eLearning industry, working with both domestic and international clients. Having 12 years of team management experience, leading teams based on project requirements and ensuring smooth execution of deliverables.
- Experienced in corporate eLearning module development and production, with strong expertise in Articulate Storyline integration and course development workflows.
- Administered LMS operations, including course uploads, user provisioning with role-based access, and end-to-end course completion testing. Leveraged advanced reporting, pivot tables, and data visualizations to monitor learner engagement, training completion, and performance trends
- Integrated JavaScript with Storyline to fetch LMS user information and trigger forced completion status updates.
- Troubleshot technical issues for team, facilitating uninterrupted project execution and adherence to delivery timelines.
- Proficient in project planning, scheduling, and progress tracking, ensuring projects are delivered within scope and deadlines.
- Demonstrated ability to manage multiple projects simultaneously while maintaining quality and timelines.
- Developed career from 'Content Developer' to 'Team Lead' within 5 years, advancing to 'Sr. Team Lead' through skill enhancement and leadership, with a goal of transitioning to Project Manager.
- Hands-on experience in pre-sales activities, including requirement analysis, identifying assumptions and queries, and preparing effort estimations based on client needs.
- Coordinated client communications and prepared Minutes of Meeting (MoMs) for client and internal discussions, ensuring alignment and tracking of action items.
- Contributed as an appraisal team member in organisation-level CMMI documentation and audits, supporting process compliance and quality standards.
- Collaborated with Instructional Designers to ensure consistency across course structures and supported basic ideation for projects without dedicated Instructional Designer involvement.