Sayan Mondal
Kolkata
Summary
Project Manager with strong experience in planning, coordinating, and executing projects, backed by a total of 8 years of professional experience across tech and business functions. Skilled in timeline management, stakeholder coordination, resource planning, and risk mitigation. Proven ability to optimize processes, maintain clear documentation, and drive project objectives with quality and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Grihum Housing Finance Limited
10.2025 - Current
- Managing project planning activities including scope definition, timelines, budgeting, and deliverables for an ongoing project.
- Coordinating with cross-functional teams and stakeholders to ensure alignment, clear communication, and smooth project execution.
- Tracking progress, managing risks and issues, and optimizing resource utilization to ensure timely and quality-driven outcomes.
- Maintaining project documentation, reports, and communication while supporting continuous process improvements throughout the project lifecycle.
Salesforce Administrator/Business Analyst
Home First Finance Company
04.2022 - 09.2025
- Analysed and developed technical and functional specifications.
- Documented all Salesforce administration activities, maintaining a comprehensive record for audit and training purposes.
- Provided technical support for Salesforce users, resolving queries and ensuring smooth system operation.
- Implemented automation processes using Salesforce tools, reducing manual tasks and increasing team productivity.
- Customize Salesforce environments, including layouts, workflows, and dashboards, to meet specific business requirements.
- Managed Salesforce database, overseeing user accounts, profiles, and security settings for enhanced data integrity.
- Developed custom reports and dashboards for management, providing critical insights into sales and customer data.
Relationship Manager
Home First Finance Company India Limited (HL AND LAP)
05.2018 - 03.2022
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
- Maximised sales opportunities by determining and standardising best practices.
- Identified opportunities for growth, expansion and sales by conducting market research.
- Developed and executed business development strategies, resulting in a 20% increase in client base.
- Utilised CRM software to track client interactions, improving the accuracy of client data and service personalisation.
- Exceeded revenue goals through upselling and offering reliable and responsive service.
Education
MBA - Finance and Accounting
Indian Institute of Management
Kolkata11-2024
Computer Science And Engineering
KALINGA INSTITUTE OF INDUSTRIAL TECHNOLOGY
BHUBANESHWAR05-2014
High School - Science
National High School
Kolkata03-2014
10th Standard -
National High School
Kolkata03-2012
Skills
- Salesforce CRM & Configuration
- Technical & Analytical Skills (Excel, Testing, System Configuration)
- Project & Operations Management
- Leadership, Team Coordination & Stakeholder Management
Projects
Roles & Profiles – Data Visibility Optimization
- Designed Salesforce security models using roles, profiles, permission sets and sharing rules.
- Strengthened compliance and reduced access-related permission issues by 40%.
- Developed a custom Salesforce mandate module with API integration for e-mandates and ACH processing.
- Automated entire mandate lifecycle including creation, approvals, submission and tracking.
- Reduced manual processing by 60%.
- Designed Salesforce‐based appraisal and goal tracking system for HR and leadership.
- Reduced appraisal cycle time by 30%.
- Developed Salesforce HRMS portal covering hiring approvals, offer workflows, onboarding and documentation.
- Achieved 35% faster hiring cycle times and 50% improvement in HR efficiency.
Certification
- Salesforce Certified Administrator
- Salesforce Certified AI Associate
- MBA (Executive MBA), IIM Calcutta
- Digital Marketing by Google Digital
- Core Java from LIT Institute
- AWS Technical Essentials
Accomplishments
- Young Turk quad DJFM 2019
- RM PRO quad 2020, 2021, Nagpur
- Buddy Contest Award, 2020, Nagpur
- 3rd place-Knighthood Contest, 2021
- Value Champions award for best project 2023
- Sync Champions award for best project 2024
Languages
English
Intermediate
B1
Hindi
Intermediate
B1
Bengali
Intermediate
B1
Hobbies and Interests
- Travel Enthusiast – Exploring new places and cultures
- Food Lover – Trying diverse cuisines
- Music – Enjoying various genres
- Fitness Enthusiast – Gym workouts and staying active
- Sports Fanatic – Passion for Cricket and Football
Timeline
Project Manager
Grihum Housing Finance Limited
10.2025 - Current
Salesforce Administrator/Business Analyst
Home First Finance Company
04.2022 - 09.2025
Relationship Manager
Home First Finance Company India Limited (HL AND LAP)
05.2018 - 03.2022
MBA - Finance and Accounting
Indian Institute of Management
Computer Science And Engineering
KALINGA INSTITUTE OF INDUSTRIAL TECHNOLOGY
High School - Science
National High School
10th Standard -
National High School