SAYAN PAL

Currently Engagement

• Leading Energy Downstream Transformation engagement for the transformation of a Fortune 500 Oil & Gas major in India
• Making end-to-end strategy to connect different stakeholders under a super app to enable better control of sales and loyalty for the fuel sales and operations
• Setting up the value realization office ( VRO) for the same client to review their business and digital KPIs for increasing the value realization of current and upcoming digital investments and creating an innovation lab
• Customer Segmentation strategy and for enhancing customer & stakeholders' experience based on digital drivers
• Building digital nerve for connecting physical assets (IoT) to understand the productivity index and real-time tracking of metrics for assets

Distribution of my overall role

Business Strategy :-

• Building strategy to enable a client to digitalize their business
• Doing the cost-benefit analysis for choosing various options and finding an optimum solution for better decision making
• Making a strategy for different stakeholder personas and pointing out various phases to bring digital touchpoints to enhance customer experience
• Re-defining the loyalty management system to increase the adoption into a customer for a better brand recall
• Building GTM strategy for any new product/services for better adoption among stakeholders
• Analyze the direct and indirect cost impact for any digital business and propose changes to perform better based on the business and IT KPIs

Value Engineering :-

• Designing a value framework for measuring the net realized value due to any transformation
• Redefining the cost-benefit matrix based on different strategy lenses and mapping it with the client's business
• Designing the digital roadmap for the client and helping them to achieve their north stars based on their business vision
• Creation of Business case for all or selected business initiatives to provide a cost-benefit analysis CBA, Financial modelling and detailing an Implementation plan to prioritize initiatives

Sustainability:-

• Part of the sustainability teams to design the future of energy based on different ESG goals for the client
• Building POV for Scope 2,3 emissions aligning with the overall ESG goals of the organization.

Business Consulting: - (Digital Operations – Power)

• Assessing business maturity and providing a possible recommendation for large-scale digital transformation projects of power generation giants in India
• Responsible for business roadmap & mapping it with a digital roadmap for Energy & utility clients
• Leading the team to design digital operation strategy and identifying the different touchpoints for implementation of one large textile player in India 3
• Analyzing the as-is processes of different manufacturing giants and providing implementation strategies for digitizing their manufacturing operations & building a smart factory

Engagement Management: -

• Handling engagement portfolio of two strategic engagements (Total size USD 2.5 Mn) of India from the competency side to provide end-to-end support in terms of program management, revenue management, generation of new opportunities and cross-selling of various offerings on services and platforms based on business demands of the client
• Responsible for project accounting (WIP) by assuring the targeted margin for operation
• Responsible to design long-term account strategy for long-term business growth and enhancing customer stickiness for future

Practice Management: -

• People management by assuring the smooth operations of competency business in the southern region of the country
• Maintaining the QRM strategy and the SPOC from south India at the practice level
• Reviewing practice level people utilization matrix and assuring the revenue growth to meet the overall regional target from the partner

• Managed 3 major strategic Global accounts (a couple of large GICs) of a portfolio of INR 35 Crore (USD 5 MN) annuity business based out of India in terms of generating revenue, enhancing business relationships, cross-selling Sonata's services and platforms and enhancing customer success
• Follow consultative sales process to approach proactively customer need
• Helping them to create a digital agenda by bringing values for future business transformation
• Building relationships end business executives along with direct ownership of CxO relationships in the accounts assigned and generated/introduced by oneself
• Understanding customer requirements and customizing Sonata's platform and service offering to position it with the need
• Interface with the technical sales support team and customer success team to ensure customer satisfaction
• Managing effective communication and coordinating problem-solving efforts between delivery teams, client services teams, competency teams, recruitment teams and customers
• Responsible for end-to-end ownership of the accounts starting from lead generation to payment collection
• Identify and develop new streams for long-term revenue growth and maintain relationships with customers to achieve repeat/ referral business
• Built account strategy and planning and identify opportunities for growth in the account also Forecasted and track key account metrics by using tools like CRM, demand gen etc.

Project Title: Market Research and Feasibility Study on Telematics for AL Commercial Vehicle

• Meeting fleet owners to gather VOCs and sensitize their urge to adopt vehicle automation systems
• Detailed analysis of primary response data to prepare the customer segmentation and positioning strategy
• Detailed analysis of MVP and shortlisting user stories based on market feedback
• Prepare price and go-to-market strategy for introducing the product in the market with the proper price bracket

Project Title :- Analysis of data and recommendation for schools of rural Nalbari and Kamrup districts of the State of ASSAM

• Status of implementation and analysis of the RTE act state-wise with the data from the Indian Government
• Introspection of field-collected data to understand the pain point of the problem by doing descriptive and predictive analysis
• Cumulative observation and finding trends for making a recommendation to make the plan for CRY 5

• Managed 10 members team to execute implementation of the back of power – diesel generator ( 750 KVA – 3500 KVA)for different client
• Detailed engineering analysis as a part of the proposal engineering team in a different part of a proposal
• Reviewing the details of BOM and doing the inventory analysis for better project operations
• Verifying the basic requirement and design documents to architect the detailed end-to-end offering

• Worked with Petroleum Development of Oman L.L.C (PDO) for doing planning and strategy analysis of call of contract project
• Strategic analysis of a present project, coordinated with site consultant to analyze the present capabilities for better offering in future
• Actively involved in activities related to Bid management (Cost Estimation, Bidding, win plan requirements of the job) to win the tender and a key member of the estimation and bidding team for oil & gas related project
• Successfully implemented the project through detailed engineering, cost estimations, engineering specifications enquiry documents, technical evaluation bids, approval of the design, drawings etc
• Lead a project from scratch with Oman Electricity Transmission Company S.A.O.G for digitization of the asset inventory and details system audit of their transmission network and grid system

Supply and Distribution

• Worked with the Marketing Coordination (MCO) department in the refinery campus with various PSU companies effectuating
• Total Sales Management of Refine Oil coming from the refinery
• Monitoring Oil Tank farm and Gantry Operations
• Part of the team who was managing the Supply and Distribution of the Oil Refinery by using a terminal automated system and enterprise resource planning
• Underwent complete training of detail refinery operation (CDU, VDU, FCCU) as well as HSE induction and H2S validation test.