Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Sayan Sarkar

Sayan Sarkar

Senior Learning And Development Associate
Kolkata

Summary

Accomplished Senior Associate at Capgemini, adept in data management and problem-solving, enhanced operational efficiency and client satisfaction through innovative process improvements and effective team collaboration. Demonstrated exceptional communication and analytical skills, significantly contributing to the success of cross-functional projects. Proficiency in mentoring and fostering professional growth within teams.

Overview

7
7
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Senior Associate (Lnd)

Capgemini
07.2021 - Current
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
  • Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
  • Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Identified potential risks to develop mitigation plans and minimize impact on project timelines.
  • Daily monitoring of content provider logs to identify any discrepancies.
  • Drafted common document templates to reduce time spent creating documents from scratch.

Accounts Payable Associate

Genpact
05.2018 - 07.2021
  • Assisted in month-end closing procedures, ensuring accurate financial reporting.
  • Provided exceptional customer service to vendors, addressing inquiries and resolving disputes promptly.
  • Ensure SOPs are updated on quarterly Basis. Make sure all the request via footprint ticket gets resolved or worked upon by the end of the day.
  • Highlight possible duplicates to requesters and procurement agents.
  • Daily QC of the activities of other team members.
  • Researched payments issues and outstanding payments.

Audit Constant

GI Staffing Services Pvt. Ltd.
10.2017 - 03.2018
  • I was deputed at Pricewaterhouse Coopers Service Delivery Centre Kolkata Pvt. Ltd.
  • Prepare audit reports to highlight discrepancies, collaborate with management and presenting findings to resolve.
  • Invoice Population.

Education

PGDBM Finance - Finance

NMIMS
Gurgaon
01.2023

Bachelor Of Commerce - Accounting And Finance

University of Calcutta
Kolkata
03.2016

ISC - Accounting And Finance

Julien Day School
Kolkata
03.2013

ICSE -

Julien Day School
Kolkata
03.2011

Skills

Project Management

Accomplishments

Process improvement initiatives resulting in time savings and enhanced accuracy.

Certification

Foundation of Project Management

Timeline

Foundations of Software Testing and Validation

07-2024

ServiceNow Certified Administration for Beginners

05-2024

Foundation of Project Management

04-2024

Senior Associate (Lnd)

Capgemini
07.2021 - Current

Accounts Payable Associate

Genpact
05.2018 - 07.2021

Audit Constant

GI Staffing Services Pvt. Ltd.
10.2017 - 03.2018

PGDBM Finance - Finance

NMIMS

Bachelor Of Commerce - Accounting And Finance

University of Calcutta

ISC - Accounting And Finance

Julien Day School

ICSE -

Julien Day School

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Sayan SarkarSenior Learning And Development Associate