Sayan Sarkar
Senior Learning And Development Associate
Kolkata
Summary
Accomplished Senior Associate at Capgemini, adept in data management and problem-solving, enhanced operational efficiency and client satisfaction through innovative process improvements and effective team collaboration. Demonstrated exceptional communication and analytical skills, significantly contributing to the success of cross-functional projects. Proficiency in mentoring and fostering professional growth within teams.
Overview
7
7
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Associate (Lnd)
Capgemini
2021.07 - Current
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Analyzed customer data to identify trends and anticipate customer needs.
- Identified potential risks to develop mitigation plans and minimize impact on project timelines.
- Daily monitoring of content provider logs to identify any discrepancies.
- Drafted common document templates to reduce time spent creating documents from scratch.
Accounts Payable Associate
Genpact
2018.05 - 2021.07
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Provided exceptional customer service to vendors, addressing inquiries and resolving disputes promptly.
- Ensure SOPs are updated on quarterly Basis. Make sure all the request via footprint ticket gets resolved or worked upon by the end of the day.
- Highlight possible duplicates to requesters and procurement agents.
- Daily QC of the activities of other team members.
- Researched payments issues and outstanding payments.
Audit Constant
GI Staffing Services Pvt. Ltd.
2017.10 - 2018.03
- I was deputed at Pricewaterhouse Coopers Service Delivery Centre Kolkata Pvt. Ltd.
- Prepare audit reports to highlight discrepancies, collaborate with management and presenting findings to resolve.
- Invoice Population.
Education
PGDBM Finance - Finance
NMIMS
Gurgaon01.2023
Bachelor Of Commerce - Accounting And Finance
University of Calcutta
Kolkata03.2016
ISC - Accounting And Finance
Julien Day School
Kolkata03.2013
ICSE -
Julien Day School
Kolkata03.2011
Skills
Project Management
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Multitasking Abilities
Critical Thinking
Interpersonal Communication
Analytical and Critical Thinking
Dependable and Responsible
Attention to Detail
Data Entry
Written Communication
Teambuilding
Accomplishments
Process improvement initiatives resulting in time savings and enhanced accuracy.
Certification
Foundation of Project Management
Timeline
Foundations of Software Testing and Validation
2024-07
ServiceNow Certified Administration for Beginners
2024-05
Foundation of Project Management
2024-04
Senior Associate (Lnd)
Capgemini
2021.07 - Current
Accounts Payable Associate
Genpact
2018.05 - 2021.07
Audit Constant
GI Staffing Services Pvt. Ltd.
2017.10 - 2018.03
PGDBM Finance - Finance
NMIMS
Bachelor Of Commerce - Accounting And Finance
University of Calcutta
ISC - Accounting And Finance
Julien Day School
ICSE -
Julien Day School