Sayanch Chakraborty

AR Analyst / Charge Correction Specialist – Oncology & Hematology

• Managed Accounts Receivable (AR) for Oncology/Hematology claims from Sep 2024 to Aug 2025, focusing on resolution of denied and rejected claims to ensure maximum reimbursement.
• Performed detailed denial analysis and executed corrective actions in alignment with Revenue Cycle Management (RCM) processes and payer-specific insurance policies.
• Handled claim resubmissions and conducted timely follow-ups with insurance payers to ensure faster claim adjudication and payment.
• Transitioned to Charge Correction role from Aug 2025 to Present, specializing in identifying and fixing billing discrepancies in denied or rejected claims.
• Executed charge corrections based on inputs from AR and Coding teams to ensure accurate claim submission and proper reimbursement from insurance.
• Collaborated cross-functionally with AR and Coding teams to resolve billing errors and improve claim acceptance rates.
• Maintained compliance with payer guidelines, coding standards, and healthcare billing regulations throughout the claim lifecycle.
• Completed day-to-day duties accurately and efficiently.

Accounts Receivable Specialist - End to End RCM Physician Billing Process and DME Process

• Provided comprehensive support to the team in various aspects of billing research and analysis.
• Conducted thorough research on overpayments, recorded account adjustments, and determined appropriate allocation of unidentified funds.
• Reviewed billing reports to ensure strict adherence to Federal and State Rules and Regulations governing billing procedures.
• Ensured accurate and timely completion of job assignments, taking responsibility for task completion.
• Assigned job assignments to fellow associates, supervised their work, and provided on-floor support as needed.
• Conducted data audits, managed accounts receivable, posted payments, verified eligibility, and analyzed accounts receivable data.
• Demonstrated expertise in physician billing, including knowledge of the End-to-End process and durable medical equipment (DME) billing.
• Handled team management responsibilities, including team handling and DME billing.
• Managed all legal documentations related to patients' accounts, communicated effectively with providers and insurances, and worked on contractual adjustments and write-off projects within the US healthcare system.

• Acquired clients for NGOs via telephone outreach, advocating against Animal Cruelty as the core mission.
• Delved into various dimensions of freelancing roles, broadening expertise in the domain.

• Generated robust weekly revenue streams for the organization through proactive efforts.
• Demonstrated an aggressive approach in achieving and surpassing set targets, ensuring organizational success.
• Managed a diverse customer base from various regions across North East India.
• Educated customers to enhance their understanding of the application, fostering better engagement.
• Exceeded sales goals consistently, leading to the accomplishment of business objectives.
• Applied in-depth market knowledge to drive continuous improvements and innovations.
• Kept abreast of competitors' selling patterns and product offerings for strategic advantage.
• Implemented effective Customer Relationship Management (CRM) strategies to nurture client relationships.
• Ensured seamless financial transactions for customers, enhancing their overall experience.
• Utilized CRM applications such as Orderhive, Leadsquared, and Salesforce for efficient operations.
• Implemented strategies for customer retention, enhancing long-term business relationships.
• Generated leads through various platforms including LinkedIn and references, contributing to business growth.
• Mitigated risks by adhering to established procedures, monitoring controls, and demonstrating strong ethical behavior.

• Surpassed sales goals and achieved key business objectives, driving substantial growth.
• Established and optimized schedules to ensure efficient coverage and service alignment with forecasted demands.
• Cultivated and expanded a diverse customer base, pivotal in achieving company targets and fostering growth.
• Leveraged solid market knowledge to drive continuous improvements and innovations.
• Amplified earnings through successful sales goal attainment and enhancements in customer service.
• Managed clients with Trading and Demat accounts, facilitating new account openings and mutual fund investments.
• Guided customers to enhance their understanding of mutual funds and different types of stocks, empowering informed decision-making.
• Formed strategic partnerships with banks to facilitate account openings and mutual fund investments.
• Conducted weekly customer visits to preferred locations, ensuring personalized service and satisfaction.
• Provided seamless services to NRI clients, enhancing overall customer experience and satisfaction.

• Analyzed respondent feedback and met company requirements effectively.
• Conducted market surveys by interviewing gift, cosmetics, grocery, and baby shop owners across North, South, and Central Kolkata, gaining insights into administrative, operational, and promotional aspects.
• Interviewed school principals in North, South and Central Kolkata about toy purchases for children, using a semi-structured questionnaire to gather valuable data.