Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Extracurricular Activities
Languages
Languages
Timeline
Generic
Sayan Das

Sayan Das

Kolkata

Summary

Dynamic Business Analysis Module Lead at Telus Digital with expertise in technical solution design and stakeholder management. Proven track record in migrating complex product catalogs to cloud microservices, enhancing user satisfaction through effective problem-solving and communication. Adept at delivering end-to-end solutions in fast-paced environments, driving impactful results in telecom product lines. SAFe certified AI-Empowered SAFe 6 Product Owner/Product Manager.

Overview

9
9
years of professional experience
6
6
Certifications

Work History

Business Analysis Module Lead

Telus Digital
Noida
02.2025 - Current
  • Netcracker FIFA/TOMS Product catalog configuration
  • Netcracker Cloud Product catalog configuration.
  • Basic Sanity testing of the configuration.
  • Using Github Repositories to commit changes onto Release Branches and triggering and delivering build for deployment to staging and production servers, respectively.
  • Supporting QA teams and triaging issues.

System Analyst

Netcracker Technology
Gurgaon
03.2021 - 02.2025
  • Responsible for moving from monolithic architecture to Cloud Microservice
  • Interact with Clients and Solution Architect and provide Solutions.
  • Create User stories and have them reviewed and take Client signoff.
  • Create Data Models and Architectural overviews of offers.
  • Strong understanding of Product Catalog.
  • Create Technical Solution Design
  • Involved in interactions with Stakeholders of Third Party Applications to come up with End to End Solutions.
  • Support Dev Teams and Test Teams till the end of the journey.
  • Complete understanding of the product.
  • E2E delivery of catalog migration from grooming, configuration, and testing.
  • Writing Business Rules according to solution requirements.
  • Creating and implementing Change request design
  • Worked on multiple Telecom product lines (ex; Mobile Internet, Fixed Line Internet, TV, VOIP, Home Security, Personal Security etc.)
  • Researched, analyzed and documented business requirements to ensure accuracy and completeness of system design
  • Conducted thorough system analysis to identify and resolve system issues, resulting in improved user satisfaction

Senior Programmer

National Highways & Infrastructure Development Corporation Limited
New Delhi
05.2017 - 06.2018
  • Conceptualized & administered IMAM-Pro: Web Portal by the Ministry of Road Transport and Highways (MoRT&H), having a-z of materials related to the construction industry.
  • Maintained program websites, resulting in improved visibility and engagement
  • Handling day-to-day operations & modifications on the back-end to enhance the User Interface.
  • Performance monitoring
  • Publicizing, Branding & Marketing enhancement of the portal.
  • Support services, process development, and project management.

Management Trainee

Vodafone Idea
Mumbai
05.2020 - 06.2025
  • Understanding of Vodafone Idea product line.
  • Understanding trends in the Enterprise Telecom market (Domestic & Global)
  • Detailed study of Vodafone SD-WAN, Vodafone MPLS/VPN Services.
  • Prospects, threats, and opportunities in the Enterprise Telecom market.
  • Competitor Analysis
  • Vodafone Idea Business Services (Enterprise Domain)

Education

Master of Business Administration (MBA) - Marketing and Finance

Symbiosis Institute of Digital & Telecom Management
Pune
04.2021

Bachelor of Technology (B.Tech) - Computer Science & Engineering

National Institute of Technology
Agartala
05.2015

AISSCE -

Don Bosco School
Agartala
01.2011

AISSE -

Ramakrishna Mission Vidyalaya
Agartala
01.2009

Skills

  • Communication
  • Leadership
  • Problem Solving
  • Decision Making
  • Technical Solution Design
  • Customer Relationship Management (CRM)
  • Product Catalog
  • Stakeholder Management
  • Requirement Analysis
  • Business Analysis
  • Ajile Project Management
  • Product Development
  • Business Support System (BSS)
  • Solution Architecture
  • SAFe Product Owner/Product Manager

Certification

AI-Empowered SAFe 6 Product Owner/Product Manager, Issued by Scaled Agile Framework (SAFe)

Hobbies and Interests

  • Singing
  • Listening to Music
  • Playing & watching Football
  • Cooking

Extracurricular Activities

Visharad in classical music (Vocals), Bhatkhande Sangeet Vidyapith, Lucknow, Uttar Pradesh, 2006

Languages

  • Hindi
  • Bengali
  • English
  • Hindi
  • Bengali

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Bengali
Native
Native

Timeline

Business Analysis Module Lead

Telus Digital
02.2025 - Current

System Analyst

Netcracker Technology
03.2021 - 02.2025

Management Trainee

Vodafone Idea
05.2020 - 06.2025

Senior Programmer

National Highways & Infrastructure Development Corporation Limited
05.2017 - 06.2018

Master of Business Administration (MBA) - Marketing and Finance

Symbiosis Institute of Digital & Telecom Management

Bachelor of Technology (B.Tech) - Computer Science & Engineering

National Institute of Technology

AISSCE -

Don Bosco School

AISSE -

Ramakrishna Mission Vidyalaya
Sayan Das