Open To Work
Sayantan Ghosh
Chandannagar
Summary
Results-oriented leader specializing in inventory management, customer service, and financial forecasting. Demonstrated success in implementing software solutions and crafting marketing strategies that enhance business growth and elevate patient care.
Overview
19
19
years of professional experience
Work History
Proprietor
M/s Ghosh Pharmacy
Bansberia
06.2014 - Current
- Managed daily operations of pharmacy, ensuring efficient workflow and customer service.
- Trained staff on pharmacy procedures, enhancing team performance and service quality.
- Developed marketing strategies to promote pharmacy services and community engagement.
- Implemented new software systems for inventory tracking and sales reporting efficiency.
- Coordinated with healthcare providers to improve patient care services offered by the pharmacy.
- Maintained records of employee attendance, payroll information, time off requests.
- Recruited qualified personnel through job postings, interviews, background checks.
Senior Accountant
Pintal
Kolkata
03.2012 - 06.2014
- Managed monthly financial statements and reconciliations for various accounts.
- Oversaw budgeting processes and prepared financial forecasts for departments.
- Collaborated with cross-functional teams to streamline reporting procedures.
- Mentored junior accountants in best practices and accounting software use.
- Prepared detailed reports for management review supporting strategic initiatives.
- Maintained detailed records of account transactions, including invoices, payments, and journal entries.
- Reconciled bank statements to general ledgers on a monthly basis.
- Prepared monthly financial reports for management review.
Chief Financial Officer
Club Mahindra Holiday World
Bangalore
05.2010 - 05.2012
- Oversaw financial planning and analysis for vacation ownership programs.
- Managed budgeting processes to align with corporate strategic goals.
- Led audits to ensure compliance with financial regulations and standards.
- Implemented financial reporting systems for accurate data presentation.
- Oversaw cash flow management activities including accounts receivable and payable processing, payroll administration and banking functions.
- Created annual budgets and monitored performance against them to ensure objectives were achieved.
Branch Head
Club Mahindra Holiday World
Bangalore
02.2008 - 04.2010
- Managed branch staff schedules, promoting teamwork and efficient workflow management.
- Coordinated marketing efforts to attract new members and promote holiday packages effectively.
- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Resolved customer inquiries and complaints, fostering a positive branch atmosphere.
- Conducted regular team meetings to align goals and improve communication among staff.
- Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
Team Leader
Club Mahindra Holiday World
Bangalore
02.2007 - 01.2008
- Led daily team meetings to coordinate guest services and activities.
- Assisted in training new staff on customer service protocols and procedures.
- Offered training and support to keep team members motivated and working toward objectives.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Bachelor of Computer Applications - Computer Applications Development
Garden City College
Bangalore04-2009
Skills
- Inventory management
- Staff training and development
- Marketing strategy
- Customer service excellence
- Financial analysis and forecasting
- Problem solving
- Team leadership
- Effective communication
- Time management
- Team building
- Business development
Languages
English
Advanced (C1)
C1
Bengali
Native
Native
Hindi
Advanced (C1)
C1
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
₹140000/yr - ₹200000/yrTimeline
Proprietor
M/s Ghosh Pharmacy
06.2014 - Current
Senior Accountant
Pintal
03.2012 - 06.2014
Chief Financial Officer
Club Mahindra Holiday World
05.2010 - 05.2012
Branch Head
Club Mahindra Holiday World
02.2008 - 04.2010
Team Leader
Club Mahindra Holiday World
02.2007 - 01.2008
Bachelor of Computer Applications - Computer Applications Development
Garden City College