Sayantan Mitra - Testing Engineering Senior Specialist - NTTDATA

Summary

Performance-driven professional with nearly 7+ years of experience in QA/ Software Testing
Expertise in testing & managing complex technology projects based on Agile / Scrum Methodology
Proficient in developing and implementing comprehensive SDLC and test methodologies including TMAP (Test Management Approach) and Agile methodologies
Excellence in Confluence, JIRA, Cucumber, Gherkin, Couchbase, SoapUI, GIT, SVN, Ready API, GraphQL, Postman, Insomnia
Rich exposure in managing STG Deployments, PR Merge, and Raising of Build/ Deployment Issues with Development and the DRE Team
Hands-on experience in developing Smoke and Regression Suite that triggers after each TEST/ STG deployment
Highly skilled in Regression Testing, Automation Testing, Smoke Testing, Cucumber Testing, API Testing
Proven interpersonal, communication and presentation skills, with capability to work under pressure

Overview

7

years of professional experience

4

years of post-secondary education

3

Certifications

Work History

Testing Engineering Senior Specialist

NTTDATA

Bangalore

05.2016 - Current

7+ years of extensive experience in manual testing, functional, regression, integration, and system testing, UI/UX testing, API Testing using GraphQL, SoapUI, Ready API, Insomnia
Proficient in test case design, execution, and defect tracking using industry-standard tools and methodologies.
Strong knowledge of software development life cycle (SDLC) and software testing life cycle (STLC) processes.
Skilled in analyzing business requirements and translating them into comprehensive test plans and test cases.
Excellent problem-solving skills and ability to troubleshoot issues to identify root causes and propose effective solutions.
Familiarity with agile and waterfall methodologies, with the ability to adapt to different project environments.
Proven ability to work effectively in cross-functional teams and collaborate with developers, business analysts, and project managers.
Excellent communication and interpersonal skills, with the ability to convey complex technical information in a clear and concise manner.
Determining project readiness for all major releases including providing the vendor with necessary documentation, test cases, and test plans.
Leading onsite and offshore QE Teams.
Collaborating with the Product, UX, and creative teams to determine the product requirements.
Discussing potential business and user acceptance cases, business rules, logic, and validations with product during pre-grooming and grooming calls, and providing story estimates/ points.
Working collaboratively with the release manager to avoid any last-minute surprises/ Testing Approvals/ Go/No-Go.
Verifying to ensure ADA requirements and compliances are defined, and all exceptions are mentioned in tickets.
Driving zero slippage of defects to User Acceptance Team.

Education

Bachelor of Science - Computer Science & Engineering

West Bengal University of Technology

Kolkata

08.2011 - 08.2015

Skills

Test Management Tools: JIRA, HP ALM

Project Management Tools: SCRUM, Kanban, Confluence, JIRA

Technology Stack:GraphQL, Akamai, OpenShift, CucumberJS, Tenonio, SauceLabs, BDD/Cucumber, Gherkin, Feature Files

Operating Systems: Microsoft Windows, Linux, MacOS, Android, iOS

CI/CD Tools: Bamboo, Stash, GitLabs

Database: Couchbase

API Testing: GraphQL, Postman, Insomnia, SoapUI, ReadyAPI

Version Control: GIT, SVN

Atlassian Tool Suite

Requirements Traceability Matrix (RTM)

Test Scenario Development & Test Case Execution

Test Planning

Root Cause Analysis

Project Scope Evaluation

Test Documentation

Domain Expertise: Hospitality & Banking

Key Projects

Title: Hilton

Period: May’18 to Till Date

Role: Test Lead

Performed thorough manual & automation testing of web and mobile applications, ensuring adherence to functional requirements and specifications.
Managing & validating API tests using GraphQL and Insomnia
Closely working on Automation test reads using Postman
Developed comprehensive test plans and test cases based on business requirements and design documents.
Executed test cases and documented defects using JIRA, tracking their status throughout the defect lifecycle.
Collaborated with developers and business analysts to clarify requirements and troubleshoot issues.
Conducted regression testing to validate software changes and ensure the stability of existing functionality.
Participated in daily scrum calls, providing updates on testing progress and identifying potential risks.
Contributed to the improvement of testing processes and methodologies, suggesting and implementing best practices.
Conducted exploratory testing to uncover usability and performance issues.
Collaborated with cross-functional teams to understand business requirements and ensure test coverage.
Conducted root cause analysis on defects and proposed solutions to address underlying issues.
Assisted in the development and maintenance of the test environment, including test data creation and setup.
Participated in user acceptance testing (UAT) activities and supported users in validating software changes.
Prepared test status reports and provided timely updates to project stakeholders.
Mentored junior testers, providing guidance on testing techniques, tools, and best practices.

Title: Union Bank of Switzerland

Period: Jun’16 to Apr’18

Role: Testing Engineering Analyst

Plan and execute manual testing efforts for multiple projects, ensuring adherence to project timelines and quality standards.
Collaborate with development teams and business analysts to define test requirements and create comprehensive test plans and test cases.
Identify and report defects, and work closely with the development team to ensure timely resolution.
Conduct regression testing to validate bug fixes and enhancements.

· Worked closely on manual testing and basic QA te

Certification

NTT DATA Test Practitioner

Accomplishments

Received Best Performer Award from NTTDATA.
Received Client First Award from NTTDATA.
Received Silver and On the Spot, Dell Awards for exceptional performance.