Traveling and meeting new people
SAYANTAN SINGHA
Bolpur,WB
Summary
MIS Executive managing daily reporting, data tracking, and dashboard preparation for 6+ teams to support internal decision-making. Keeps data accuracy high by coordinating with IT and operations teams, documenting workflows, and resolving reporting gaps. Turns raw operational data into clear summaries for stakeholders.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Management Information System (MIS)- Executive
Tera Software Ltd
06.2025 - 12.2025
- Managed MIS operations, ensuring accuracy of daily reports and data tracking to support decision-making.
- Prepared dashboards and reports, summarizing data for internal stakeholders to enhance transparency.
- Collaborating with cross-functional teams to streamline data workflows.
- Supported IT and operations by conducting regular MIS analysis and documenting insights for strategic planning.
- Increased efficiency with expert management of filing systems, keeping records up-to-date and easily accessible for staff members.
Client Relationship Manager (CRM)
Belstar Microfinance Limited
12.2024 - 05.2025
- Managed client relationships to ensure timely loan processing and enhance client satisfaction.
- Managing client relationships and ensuring timely loan processing.
- Handled loan documentation and verification, ensuring accuracy and compliance in data entry.
- Addressed client queries and provided financial guidance, fostering trust and supporting informed financial decisions.
- Handling loan documentation, verification, and data entry.
- Cultivated strong client relationships through regular communication and feedback sessions.
- Facilitated problem resolution by coordinating with internal teams and clients to ensure satisfaction.
Sales Associate
NLB Services
09.2023 - 11.2024
- Promoted banking products, including POS, Sound Box, and digital services, to enhance customer engagement.
- Achieved sales targets through client engagement.
- Managed customer portfolios and addressed queries to improve client satisfaction.
- Handling Portfolios and serving queries of customers.
Education
ACADEMIC BACKGROUND -
WEST BENGAL BOARD OF SECONDARY EDUCATION
WEST BENGALB-TECH - ELECTRICAL ENGINEERING
MAULANAABUL KALAM AZADUNIVERSITY OF TECHNOLOGY
WEST BENGAL01-2019
DIPLOMA - ELECTRICAL ENGINEERING
WEST BENGAL STATE COUNCILE OF EDUCATION
WEST BENGAL01-2016
Skills
Client relationship management
Documentation & compliance
Time management
Stakeholder communication
Cross-functional coordination
MIS reporting
Dashboard reporting
Data tracking
Financial statement analysis
Documentation & report preparation
VLOOKUP
Advanced Excel
SQL reporting
Data validation
Business process analysis
Workflow optimization
Process mapping
Accomplishments
- Managed data operations for 20+ field employees.
- Increased operational effciency through accurate MIS reporting.
- Achieved 120% business targets at Belstar Microfinance.
- Improved loan disbursement by 30%
Interests
Listening to soft music
Timeline
Management Information System (MIS)- Executive
Tera Software Ltd
06.2025 - 12.2025
Client Relationship Manager (CRM)
Belstar Microfinance Limited
12.2024 - 05.2025
Sales Associate
NLB Services
09.2023 - 11.2024
DIPLOMA - ELECTRICAL ENGINEERING
WEST BENGAL STATE COUNCILE OF EDUCATION
ACADEMIC BACKGROUND -
WEST BENGAL BOARD OF SECONDARY EDUCATION
B-TECH - ELECTRICAL ENGINEERING
MAULANAABUL KALAM AZADUNIVERSITY OF TECHNOLOGY
PERSONAL INFORMATION
- I am Sayantan Singha son of Uma and Satyajit Singha. Born in 10th May1997 in a Hindu family at Bolpur, Birbhum, West Bengal, India.
- To work for the organization to the best of my knowledge and apply my experience from where the organization could benefit my service and provide me with knowledge that are important to me for my service.
Additional Information
- Hands-on experience in MIS reporting, data management, and dashboard preparation.
- Good understanding of database management and data accuracy.
- Strong knowledge of Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Charts, operational issues efficiently.
- Committed to continuous learning and professional development.