Sayantan Singha Roy
Kolkata
Summary
Dedicated employee with strong customer service skills, adept at multitasking and effective time management. Committed to ensuring positive and memorable experiences for all customers.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Working as Home Guard under ACP Ghola
West Bengal Police
North 24 Parganas
11.2019 - Current
- Conducted regular patrols to maintain safety and security standards.
- Responded promptly to emergencies, providing immediate support.
- Assisted in crowd control during public events and gatherings.
- Collaborated with local law enforcement agencies on safety initiatives.
- Participated in training sessions to enhance security skills and knowledge.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Prepared incident reports documenting relevant details of occurrences.
- Maintained proper paperwork to provide accurate incident records.
- Provided assistance to community members, addressing their concerns effectively.
- Provided professional assistance to customers during interactions.
Education
Some College (No Degree) -
Ghola High School
Sodepur, GholaSkills
- Emergency response
- Crowd control
- Communication skills
- Customer service
- Customer interaction
- Team collaboration
- Leadership
- Decision-making
- Problem-solving aptitude
- Computer operation
- Microsoft office
- PowerPoint presentation
- File management
- Data entry accuracy
- Flexible and adaptable
- Written communication
- Work independently
Languages
English
Elementary (A2)
A2
Bengali
Native
Native
Hindi
Advanced (C1)
C1
Accomplishments
- Best performer in-service training in 2023
Affiliations
- Participate in a computer training session, have knowledge about public dealing, and participate in public communication training.
Timeline
Working as Home Guard under ACP Ghola
West Bengal Police
11.2019 - Current
Some College (No Degree) -
Ghola High School