Sayantani Hazra
Howrah
Summary
Dynamic professional with strong skills in inventory management and customer service. Committed to optimizing staff training and enhancing visual merchandising strategies to elevate customer experience and drive sales.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Blush and Blow
Howrah
08.2024 - 11.2025
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated staff schedules to optimize coverage and service efficiency.
- Trained new employees on company policies and procedures for consistent performance.
- Oversaw inventory management to maintain adequate stock levels and product availability.
- Implemented visual merchandising strategies to enhance brand presentation in-store.
- Resolved customer inquiries and complaints to foster positive client relationships.
- Facilitated team meetings to discuss goals, challenges, and operational improvements.
- Maintained cleanliness and organization of the workspace for a welcoming environment.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Sales Agent
Gupta Jwellers
Howrah
01.2023 - 04.2023
- Assisted customers in selecting jewelry pieces based on preferences and budgets.
- Maintained knowledge of current jewelry trends and product features.
- Processed sales transactions accurately using point-of-sale systems.
Education
Bachelor of Arts - Bengali Honours
Shibpur Dinobondhu Institution College
Howrah 08.2019 - 03.2022
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Computer operator
- Data entry
Languages
Bengali
First Language
English
Beginner (A1)
A1
Hindi
Advanced (C1)
C1
Timeline
Manager
Blush and Blow
08.2024 - 11.2025
Sales Agent
Gupta Jwellers
01.2023 - 04.2023
Bachelor of Arts - Bengali Honours
Shibpur Dinobondhu Institution College
08.2019 - 03.2022