Summary
Overview
Work History
Education
Skills
Projects
Websites
References
Timeline
Generic

Sayed Ammar Haider

Software Engineer
Greater Thane,MH

Summary

To contribute my skills and expertise in D365 CRM development to an innovative and forward-thinking organization. I aim to lead or contribute significantly to projects that leverage the power of Dynamics 365 CRM, driving business efficiency, customer satisfaction, and overall success. Additionally, I am committed to staying abreast of emerging technologies and industry best practices, fostering a continuous learning mindset for myself and the teams with which I work. Talented Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks.

Overview

3
3
years of professional experience

Work History

Software Developer

INOGIC TECH INDIA PVT LTD
07.2022 - Current
  • Designing, customizing, and implementing Dynamics 365 CRM solutions to meet business requirements.
  • Integrating Dynamics 365 CRM with other business applications and thirdparty systems.
  • Writing and optimizing code using C#, JavaScript, and other relevant languages.
  • Leveraged PowerApps Component Framework (PCF) and React Custom Pages to significantly enhance and elevate the user interface experience, delivering dynamic and engaging solutions for Dynamics 365 CRM.
  • Implementing client-side scripting for enhanced user interface and experience.
  • Identifying and resolving technical issues, ensuring the stability and performance of the CRM system.
  • Working closely with business analysts, stakeholders, and end-users to gather and understand requirements.
  • Conducting unit testing and participating in system testing to ensure the reliability and accuracy of CRM solutions.
  • Collaborating with QA teams to address and resolve identified issues.
  • Creating and maintaining technical documentation, including specifications, design documents, and deployment guides.
  • Staying informed about the latest updates and features in Dynamics 365 CRM.
  • Actively participating in training programs and certifications to enhance skills and knowledge.
  • Engaging with clients to understand their business processes and requirements.
  • Engage in leading training sessions for juniors and contributing to inclusive learning series.
  • Handled responsibilities of providing 24x7 network monitoring support in production environment.
  • D365 solutions developed from scratch
  • CLICK2EXPORT: A tool to schedule, export and attach document template/reports to the email in a single click.
  • MARKETING4DYNAMICS: A tool that integrates Mailchimp audiences with CRM marketing lists, bringing all the Mailchimp activities to the CRM along with the campaign & unsubscribe information.
  • D365 solutions managed for feature developments
  • Alerts4Dynamics: A tool for Dynamics 365, enabling creation, scheduling, and management of multilingual alerts for various entities. Facilitates targeted notifications for individual or rule-based record sets, accessible across the CRM platform.
  • UNDO2RESTORE (FORMERLY KNOWN AS CLICK2UNDO): A tool to undo the changes of a record or bring back the deleted records from the D365 CRM's audit records in a single click.
  • User Adoption Monitor (UAM): A tool for Dynamics 365 CRM, enabling tracking of user actions such as Create, Read, and QualifyLead on daily, weekly, and monthly intervals. Offers dashboards displaying detailed user activity and time allocation per entity to boost CRM adoption.
  • Gamifics365: A productivity app for Dynamics 365 CRM, enhancing user engagement through gamification with competitive games and activities for individuals and teams. Transforms routine tasks into motivating experiences, fostering a competitive spirit to boost productivity and drive business growth.

Education

Bachelor of Science - Information Technology

A.E Kalsekar College
Mumbai
06-2022

Skills

  • Dynamics 365 CRM implementation
  • Customization and integration
  • Technical proficiency in C# and TypeScript
  • Microsoft Power Platform expertise
  • JavaScript development
  • Client relationship management
  • Technical support
  • NET development
  • React development
  • PCF development

Projects

CLICK2EXPORT, A tool to schedule, export and attach document template/reports to the email in a single click. MARKETING4DYNAMICS, A tool that integrates Mailchimp audiences with CRM marketing lists, bringing all the Mailchimp activities to the CRM along with the campaign & unsubscribe information. Alerts4Dynamics, A tool for Dynamics 365, enabling creation, scheduling, and management of multilingual alerts for various entities. Facilitates targeted notifications for individual or rule-based record sets, accessible across the CRM platform. UNDO2RESTORE (FORMERLY KNOWN AS CLICK2UNDO), A tool to undo the changes of a record or bring back the deleted records from the D365 CRM's audit records in a single click. User Adoption Monitor (UAM), A tool for Dynamics 365 CRM, enabling tracking of user actions such as Create, Read, and QualifyLead on daily, weekly, and monthly intervals. Offers dashboards displaying detailed user activity and time allocation per entity to boost CRM adoption. Gamifics365, A productivity app for Dynamics 365 CRM, enhancing user engagement through gamification with competitive games and activities for individuals and teams. Transforms routine tasks into motivating experiences, fostering a competitive spirit to boost productivity and drive business growth.

References

References available upon request.

Timeline

Software Developer

INOGIC TECH INDIA PVT LTD
07.2022 - Current

Bachelor of Science - Information Technology

A.E Kalsekar College
Sayed Ammar HaiderSoftware Engineer