Sayed Faisal Abbas
Mumbai
Summary
Dynamic retail professional with a proven track record at Starboard, excelling in sales strategy and inventory management. Recognized for enhancing customer experiences and achieving revenue targets through effective team leadership and tailored product recommendations. Skilled in visual merchandising and employee training, driving engagement and satisfaction in luxury retail environments.
Overview
19
19
years of professional experience
Work History
STORE SUPPERVISER
STARBOARD
02.2016 - Current
- Delivered exceptional skincare services for luxury brands, including Clarins, Shiseido, Dior, and YSL.
- Cultivated strong relationships with guests and suppliers to enhance collaborative efforts.
- Educated clients on promotions and product offerings, boosting sales conversions.
- Greeted guests proactively to create welcoming shopping experiences.
- Managed unpacking and inventory checks of new deliveries to maintain stock levels.
- Restocked and organized merchandise per departmental standards.
- Demonstrated excellent communication skills through a friendly and professional demeanor.
- Assisted guests in identifying needs, providing tailored product recommendations.
Senior sale associate
Nuance Fashion Luxury Duty Free
02.2014 - 02.2016
- Achieved revenue targets for Luxury duty free at New Terminal T2, Mumbai Airport.
- Utilized effective selling techniques to enhance upselling and promotions.
- Provided coverage across various areas during holidays and staff absences.
- Engaged customers on shop floor to offer assistance and improve overall experience.
- Demonstrated expertise in luxury brands such as Dior, YSL, and Versace.
Senior KCR
Kiehl’s Luxury
Mumbai
12.2011 - 02.2014
- Delivered friendly and helpful service to customers, enhancing overall satisfaction.
- Conducted skin analysis using specialized devices to provide tailored recommendations.
- Captured customer feedback and data to inform product offerings and improve service.
- Managed weekly stock counts to maintain accurate inventory levels in shop floor.
Store supervisor
Intercraft pvt.
06.2007 - 12.2011
- Conducted daily inventory counts to ensure accurate stock levels.
- Trained new recruits on effective selling techniques to enhance upselling and promotion skills.
- Maintained strong client relationships by providing updates on offers and promotions.
- Coordinated events and in-store promotions to drive customer engagement.
Education
H.S.C. -
Shoeb College
Mumbai03.2007
Hotel Management -
Y.M.C.A
Mumbai07.2006
S.S.C. -
Shoeb College
Mumbai03.2005
T.Y.B.COM -
Swami Vivekananda College
MumabiSkills
- Inventory management
- Sales strategy
- Market analysis
- Team leadership
- Visual merchandising
- Employee training
- KPI tracking
- Sales promotion
Skype Id
faisal.sayed29
Experience Years
18
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Hobbies and Interests
- Traveling
- Driving Car
- Football
Disclaimer
I hereby declare the above mentioned information is true to the best of my knowledge.
Additional Qualification
Basic Course of Computer
Personal Information
- Specialization: RETAIL INDUSTRY
- Date of Birth: 12/06/86
- Gender: Male
Languages Known
Hindi
Native
Native
Spanish
Elementary (A2)
A2
Hindi
Proficient (C2)
C2
Timeline
STORE SUPPERVISER
STARBOARD
02.2016 - Current
Senior sale associate
Nuance Fashion Luxury Duty Free
02.2014 - 02.2016
Senior KCR
Kiehl’s Luxury
12.2011 - 02.2014
Store supervisor
Intercraft pvt.
06.2007 - 12.2011
H.S.C. -
Shoeb College
Hotel Management -
Y.M.C.A
S.S.C. -
Shoeb College
T.Y.B.COM -
Swami Vivekananda College