Hi, I’m
Sayed Sabir Baharun
CUSTOMER SERVICE
Mangalore
Summary
Admissions Counselor guiding parent conversations and school enrollment decisions with clear knowledge of program offerings, admission requirements, and follow-up support. Manages inquiries, application guidance, and coordination with staff to keep the admissions process organized and responsive. Builds trust through calm communication and accurate information sharing.
Overview
6
Languages
19
years of professional experience
Work History
Little Angel's Day Care Center
Admissions Counselor, Mangalore - IN
12.2021 - 01.2023
Job overview
- Handling School Admissions
- Providing required assistance to staff
- Providing full knowledge about the programmes run in the school to the parents.
Bowshar International Hotel
Front Desk Supervisor, Muscat - OM
04.2011 - 06.2021
Job overview
- Welcome guests and register guest details as they arrive.
- Control Advance booking and Reservations.
- Handle all guests complaints and queries.
- Maintain timely reports.
- Able to handle tough and challenging situations.
Ansar Gallery
CUSTOMER SERVICE EXECUTIVE, Tubli - BH
09.2009 - 03.2011
Job overview
- Customer Assistance
- Handle Refund and Exchange of products
- Identification checks
- Ensure quality service to all customers
Spencers Retail India Ltd
Customer Service Supervisor, Mangalore - IN
05.2007 - 09.2009
Job overview
- Overseeing and assessing customer service staff activities and providing them with regular performance feedback.
- Solving customer complaints.
- Ordering goods and keeping track on sales.
Pantaloon Retail India Ltd
Operations Team Member, Mangalore - IN
01.2006 - 12.2006
Job overview
- Attended and greeted all the guests.
- Stacked and stickered merchandise to ensure organized displays.
- Arrange neatly all the merchandise in the rack
Expertise
Front Office Supervisor
03.2023 - 05.2025
Job overview
- Supervised front office operations, ensuring seamless daily functions and customer service excellence.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Developed efficient scheduling systems, optimizing workforce allocation and reducing wait times.
- Implemented process improvements, increasing productivity and streamlining front office workflows.
Education
St. Anthony's English Medium SchoolMangalore, IN
PUC
06.1998
University Overview
Karnataka State Board
Skills
Front desk operations
Guest check-in & check-out
Reservation management
Customer complaint resolution
Admissions coordination
Calendar management
Record keeping
Report preparation
Data entry
Office correspondence
Timeline
Front Office Supervisor
Expertise
03.2023 - 05.2025
Admissions Counselor, Mangalore - IN
Little Angel's Day Care Center
12.2021 - 01.2023
Front Desk Supervisor, Muscat - OM
Bowshar International Hotel
04.2011 - 06.2021
CUSTOMER SERVICE EXECUTIVE, Tubli - BH
Ansar Gallery
09.2009 - 03.2011
Customer Service Supervisor, Mangalore - IN
Spencers Retail India Ltd
05.2007 - 09.2009
Operations Team Member, Mangalore - IN
Pantaloon Retail India Ltd
01.2006 - 12.2006
St. Anthony's English Medium School
PUC