SAYYAD SALMAN
DUBAI
Summary
Driven leader with a track record of enhancing team performance at SRJ ELECTRONICS & TRADING LLC through effective coaching and quality improvement. Excelled in client service and team motivation, achieving significant operational enhancements. Skilled in telemarketing and staff training, adept at leading teams to exceed targets through strategic planning and prioritization. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Team Leader
SRJ ELECTRONICS & TRADING LLC
09.2021 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Assisted in recruitment to build team of top performers.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Focus to achieve monthly target.
- Maintain the tracker and send the monthly report.
Telesales Executive
TANSHEET AL MUBASHIR LLC
01.2020 - 09.2021
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Provided information about available products and services, membership details, and purchase advantages.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Education
High School Diploma -
MSM ENGLISH HIGH SCHOOL & JR COLLEGE
Malkapur, India03.2009
Skills
- Client Service
- Coaching
- Mentoring
- Quality Improvement
- Work Planning
- Team Supervision
- Telemarketing expertise
- Coaching and Mentoring
- Issue Resolution
- Goal Setting
- Work Planning and Prioritization
- Team motivation
- Leading Team Meetings
- Teamwork and Collaboration
- Staff Training
- Giving Constructive Feedback
- Expectation setting
- Daily workflow improvement
Timeline
Team Leader
SRJ ELECTRONICS & TRADING LLC
09.2021 - Current
Telesales Executive
TANSHEET AL MUBASHIR LLC
01.2020 - 09.2021
High School Diploma -
MSM ENGLISH HIGH SCHOOL & JR COLLEGE
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