Strategic Director of Operations & Vendor Leader with 12+ years of experience driving operational excellence across FinTech, Logistics, Healthcare, and E-commerce. Skilled in vendor selection, SLA negotiation, contract governance, performance monitoring, and risk management. Proven track record of managing large-scale operations (up to 800+ FTEs), optimizing costs, and aligning vendor partnerships with business objectives. Recognized for building strong client/vendor relationships and delivering sustainable revenue growth.
Vendor Selection & Onboarding
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