Emerging industries , Aerospace and Defense , Automobiles
S C DEY
Sales , Business Development , Key Account Management
Mumbai
Summary
Passionate National Business Development and Sales Head with outstanding persuasion and negotiation skills and excellent professional communication. Goal-oriented manager with distinguished experience in engineering industries and proven leadership abilities. Committed to streamlining procedures while optimizing employee talent.Expert in increasing productivity and customer satisfaction while driving revenue and sales. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. . Highly effective mentor driven to assess individual and group performance to implement improvements and set goals.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Head - Direct and Indirect Customers
Saint Gobain ( Grindwell Norton Ltd)
Mumbai
01.2023 - Current
- i am responsible for developing business strategy for customers - both key accounts and indirect customers . I am responsible for sales and business development process , people training , digital and CRM implementation to improve customer experience and market share
- Skills: Team Leadership · Sales Processes · Leadership · Marketing Strategy · Business Analysis · Data Analysis · Business Strategy · Communication
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Identified business development challenges and customer concerns for proactive resolution.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
Head Direct Account Channel & Zonal Manager West
Saint Gobain ( Grindwell Norton Ltd)
Mumbai
01.2020 - 12.2022
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- I am responsible for Key accounts and strategic account sales and business development .This is in addition to my responsibilities as a Zonal Head for West region
- Was responsible for West Zone Sales for all teams and verticals of the Abrasives business . it called for putting the right channel and distribution in place , put together the right team and build competencies
- Skills: Team Leadership · Negotiation · Leadership
Zonal Manager West
Saint Gobain ( Grindwell Norton Ltd)
Mumbai
01.2017 - 01.2020
- The role of a zonal manager is to ensure that all vertical and business units do well in the zone . I was responsible for overall sales number of each Vertical and sub vertical
- Exercised leadership capabilities by successfully motivating and inspiring others so that each team / Vertical strives to achieve the best and do well collectively as a zone.
- Driven business development and share gain growth across team and in all market / industry segments
- Created a positive ecosystem for all channel especially the smaller team so that there is collective performance and share gain against competition .
- Demonstrated strong organizational Skills by ensuring right people in right position ,driving distributor appointment in key areas across verticals and optimum utilization of resources . In the new organization played a role to guide the all channel sales managers (BMs , RMs, ASMs) and team to work on long term strategy for share gain and growth for the organization.
- Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Engineering - Mechanical Engineering
Visvesvaraya National Institute of Technology
Nagpur 06.1996 - 05.2000
High School Diploma -
Bidhan Chandra Institute
Durgapur West Bengal 06.1994 - 04.1996
High School Diploma -
St Xaviers School
Durgapur ,West Bengal 06.1993 - 04.1994
Skills
Sales pipeline management
Revenue and profit maximization
Customer satisfaction
Marketing strategy
Performance metrics
Systems and software programs
New Business Development
Relationship building and management
Goals and performance
Sales processes
Solution selling
Sales operation
Coaching and mentoring
Business development and planning
National accounts management
Team leadership and direction
Accomplishments
Developed a portal based comprehensive complaint management system to capture customer product complaints effectively and plug leakages
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Head - Direct and Indirect Customers
Saint Gobain ( Grindwell Norton Ltd)
01.2023 - Current
Head Direct Account Channel & Zonal Manager West
Saint Gobain ( Grindwell Norton Ltd)
01.2020 - 12.2022
Zonal Manager West
Saint Gobain ( Grindwell Norton Ltd)
01.2017 - 01.2020
Bachelor of Engineering - Mechanical Engineering
Visvesvaraya National Institute of Technology
06.1996 - 05.2000
High School Diploma -
Bidhan Chandra Institute
06.1994 - 04.1996
High School Diploma -
St Xaviers School
06.1993 - 04.1994