SChandra Kaloni
Sales Manager
Delhi
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
21
21
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Sales Manager (Sales and Application)
HNP Engineers India Private Limited
03.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Improved resolution time with effective problem-solving for customer complaints.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Area Sales Manager
SSB Traders Pvt. Ltd
10.2011 - 12.2023
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Built lasting relationships with clients through outstanding customer service interactions.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Open a new retail store and promote current fashion with a social group.
Senior Engineer
HCL COMNET LTD., NOIDA
05.2005 - 10.2011
- Testing and Repair of All New RF Products.
- Determined equipment failure root cause and implemented solutions.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Reduced production downtime by developing maintenance plans and preventive measures.
- Reduced system downtime significantly, implementing robust monitoring protocols and quick-response strategies.
- Developed comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with industry standards.
- Coordinated with multidisciplinary teams to ensure project milestones were met on time and within budget.
- Trained and mentored junior engineers, providing guidance and direction.
- Documented and developed engineering procedures and processes.
Education
B. A. (Economics Hons.) -
Kumaun University
Khatima, Uttarakhand01-2000
Intermediate (12th) - undefined
Radhey Hari Rajkiya Inter College
Tanakpur01-1995
High School (10th) - undefined
Radhey Hari Rajkiya Inter College
Tanakpur01-1993
Skills
- 1Good Communication Skills
- 2Time management, Leadership and team management
- 3Team oriented & result driven
- 4Problem Solver
- 5Sales planning
- 6Sales reporting
- 7Sales tracking
- 8Lead generation
- 9Business planning
- 10Sales team training
- 11Relationship building
- 12Sales territory growth
- 13Exceptional multi-tasker
- 14Cold calling
- 15Data analysis
- 16Visionary leadership
- 17Continuous improvements
- 18Marketing strategy
Accomplishments
- 50% Store Cost Decrees with smart report.
- Achieve the Sales Target before the given time with our smart performance.
- Increase the business to opening the 12 new branches to our team work.
Certification
Certified CCNA 2007 by CISCO
Interests
Listening Music, Travelling, Reading book, Cycling
Declaration
I, SUBHASH CHANDRA KALONI, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. Date : ................. Delhi: ...............
Timeline
Sales Manager (Sales and Application)
HNP Engineers India Private Limited
03.2024 - Current
Area Sales Manager
SSB Traders Pvt. Ltd
10.2011 - 12.2023
Senior Engineer
HCL COMNET LTD., NOIDA
05.2005 - 10.2011
Intermediate (12th) - undefined
Radhey Hari Rajkiya Inter College
High School (10th) - undefined
Radhey Hari Rajkiya Inter College
B. A. (Economics Hons.) -
Kumaun University