Samantha Corey
Indianapolis
Summary
Dynamic and dedicated professional with extensive experience in customer service. Proven ability to excel in high-pressure environments, demonstrating strong multitasking and complaint resolution skills. Committed to enhancing guest experiences through attention to detail and effective team collaboration, ensuring order accuracy and satisfaction.
Developed exceptional customer service skills in fast-paced restaurant environment. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
4
4
years of professional experience
Work History
Waitress
Olive Garden Restaurant
09.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Host
Dick's Last Resort
03.2022 - 07.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
To Go Spec
El Ranchero
01.2021 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Modeled exceptional customer service skills. Orders were always packaged correctly and on time.
Education
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Attention to detail
- Cash handling
- Safe food handling
- Menu recommendations
- Order accuracy
- Complaint resolution
- Menu memorization
Timeline
Waitress
Olive Garden Restaurant
09.2024 - Current
Host
Dick's Last Resort
03.2022 - 07.2022
To Go Spec
El Ranchero
01.2021 - 10.2021
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
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