Scott Frisbie
Straughn, IN US
Summary
Dynamic Locate Supervisor at USIC Locating Services with expertise in print reading and troubleshooting complex locates. Enhanced team productivity through effective training and communication, fostering strong relationships with contractors. Achieved improved customer satisfaction by swiftly addressing inquiries and implementing efficient workflows, ensuring timely project completion in challenging environments.
Overview
27
27
years of professional experience
Work History
Locate Supervisor
USIC Locating Services
08.1998 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks. Track and over see payroll and hours worked for the crew. Schedule and set oncall and vacation calendar.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Trouble shoot locate issues in the field. Teach and share my utility and locate knowledge with technicians to build a stronger team.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions. Address and report print issues as they are found to help keep more accurate records.
- Increased team productivity by implementing efficient workflows and setting expectations for technicians. Communicate and build strong relations with contractors and utilities to increase efficiency on the job site.
Education
High School Diploma -
Tri Jr-Sr High School
Straughn, INSkills
*Print reading, multiple utilities
*Locate buried lines gas, communications, sewer and water
*Trouble shoot difficult locates
*Teach / train new technicians
*Identify utilities in the field
*Communicate and locate large ongoing projects Roads, bridges, water, sewer etc
Timeline
Locate Supervisor
USIC Locating Services
08.1998 - Current
High School Diploma -
Tri Jr-Sr High School
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