Scott Greiner
Wabash
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
21
21
years of professional experience
Work History
Manager PGO Area Ops Support
Indiana North Area 310
11.2024 - Current
- Develop and lead a high-performance team to meet safety, system reliability, growth, financial, and program/project goals. Accountable for the customer experience and Area financial and business results by providing leadership and guidance to Engineering – Customer Design, Reliability/Integrity, Work Management, and Contractor Oversight for the Area Supervisor., District Engineering, Supervisors, Work Management and Contractor Oversight resources.
- Manage overall performance and accountability for the Area Ops Support organization in the areas of safety, reliability, customer satisfaction, growth, financial targets and employee engagement. This entails helping to set direction, monitoring progress, overseeing corrective action and achieving targets. Monitor and adjust work plans to ensure completion of work within schedule, standards and financial constraints. Ensure timely, efficient delivery of services to customers in a manner that meet Customer Delivery and Customer Service requirements and Net Promoter Score (NPS) goals for the respective Area.
- Maintain effective and on-going communication and dialogue with all Area Ops Support employees regarding key issues such as Company strategy & direction; goal setting, status & performance; compliance with regulatory and Company requirements; employee engagement, leadership development.
Reserve Deputy – Captain
Wabash County Sheriff's Department
12.2013 - 12.2024
- Managed the Reserve unit for the Wabash County Sheriff's Department. Scheduling of road shifts and security. Managed all training records. Held monthly evaluations. Managed all finances. Ordered equipment. Certified Field Training Officer.
Sr Engineering Technologist
Duke Energy
02.2017 - 11.2024
- Distribution Reliability
- Provides subject matter expertise and guidance in the identification, analysis and resolution of problems. Requires full engagement with the industry and other utilities to constantly assess how Duke's program is structured and implementing best practices in area of expertise.
- Investigates large outages/repeat outages
- Creates work orders for system improvements.
- Handles all Reliability customer complaints and IURC complaints.
- Completes thermal scans for customer equipment and primary systems.
- Conducts RFI investigations for customers.
- Damage Assessment Lead for Indiana 1 of 4.
- Member for the Indiana North Zone Event Free Council.
- Uplift Management training graduate.
- Conducts line worker interviews.
- Covers vacations for Line Crew Supervisors.
Claims Investigator
Duke Energy
01.2013 - 02.2017
- Investigated all third-party damage claims for the northern half of Indiana. On-site investigation, Invoicing, Lineman/Contractor time sheet approval.
Distribution Engineering Specialist
Duke Energy
05.2004 - 01.2013
- Distribution Design - Independently prepares thorough and accurate technical reports, correspondence, documentation, calculations, designs, and sketches. Daily customer interaction, Storm damage assessment.
Education
Associate - Electrical Engineering
ITT Technical Institute
01.2002
Bachelors - Electrical and Automated Engineering
ITT Technical Institute
01.2002
Skills
- Engineering Design
- Construction
- Leadership
- Supervision
- Financial Analysis
- Project management
- Safe Driving Instructor
- Osmose pole and facilities inspection
- Team leadership
- Time management
- Decision-making
- Customer service
Timeline
Manager PGO Area Ops Support
Indiana North Area 310
11.2024 - Current
Sr Engineering Technologist
Duke Energy
02.2017 - 11.2024
Reserve Deputy – Captain
Wabash County Sheriff's Department
12.2013 - 12.2024
Claims Investigator
Duke Energy
01.2013 - 02.2017
Distribution Engineering Specialist
Duke Energy
05.2004 - 01.2013
Bachelors - Electrical and Automated Engineering
ITT Technical Institute
Associate - Electrical Engineering
ITT Technical Institute
Similar Profiles
Alexis AlexanderAlexis Alexander
Building Substitute Teacher at Indiana Area School DistrictBuilding Substitute Teacher at Indiana Area School District
Benjamin GalassiBenjamin Galassi
Building Substitute at Kelly Services/Indiana Area School DistrictBuilding Substitute at Kelly Services/Indiana Area School District
Quintina ThomasQuintina Thomas
School Board Candidate at Indiana Area School DistrictSchool Board Candidate at Indiana Area School District
Tyann ChaplinTyann Chaplin
Shipper at Ford Meter BoxShipper at Ford Meter Box
Justice RiesJustice Ries
Heat Seal Operator at Bulldog BatteryHeat Seal Operator at Bulldog Battery