Scott Herbst
Mishawaka
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
LAN Administrator
State of Indiana, Office of Technology (IOT)
01.2007 - Current
- Tier 2 support for multiple state agencies
- Manage Active Directory for 2,000+ users
- System updates, patching, documentation, end-user training
Systems Analyst
INDOT Toll Road Division, State of Indiana
02.1997 - 01.2007
- Led statewide toll collection system deployment; received Governor’s Award for Excellence
Education
Associate’s Degree - Computer Science & Business Administration
Michiana College
South Bend06-1992
Skills
- Technical infrastructure support
- Proficient in tier 2 troubleshooting
- Software patching
- Technical documentation
- End-user training
- Ticketing systems (ASM, ServiceNow, Altiris)
- Effective communication
- Incident response planning
- IT compliance standards
- System integration
- Problem resolution
- System upgrades
Certification
- CompTIA A+ (2007)
- Governor’s Award for Excellence
Timeline
LAN Administrator
State of Indiana, Office of Technology (IOT)
01.2007 - Current
Systems Analyst
INDOT Toll Road Division, State of Indiana
02.1997 - 01.2007
Associate’s Degree - Computer Science & Business Administration
Michiana College