Scott Kail
Noblesville
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
23
23
years of professional experience
Work History
Director of Training and Development
Cintas
Chicago
06.2024 - Current
- Coordinated with management to integrate training initiatives with organizational goals.
- Established a comprehensive library of instructional materials and resources, serving trainers and learners.
- Developed training programs to enhance employee skills and knowledge.
- Coordinated onboarding sessions for new hires across various departments.
- Organized workshops, seminars, and other events related to employee development activities.
Enterprise National Account Manager
Cintas
Mason
06.2020 - 05.2024
- Managed relationships with national accounts to ensure client satisfaction and retention.
- Collaborated with cross-functional teams to align service delivery with client expectations.
- Conducted regular business reviews to assess account performance and future potential.
- Negotiated contracts with GPOs and Management Companies on a national hospitality level.
- Participated in trade shows and conventions representing the company's products and services to prospective clients.
- Developed and implemented strategic plans to grow national accounts.
- Collaborated closely with internal departments such as finance, operations, and legal teams.
- Managed customer relationships with key stakeholders in the hospitality industry.
- Oversaw new product rollouts and program changes.
- Coordinated cross-functional teams to ensure successful execution of account strategies.
- Coached, developed and motivated team to achieve revenue goals.
Director of Sales
Cintas
Indianapolis
06.2009 - 05.2020
- Led regional sales teams, enhancing collaboration and communication.
- Directed training programs to enhance sales skills and product knowledge.
- Oversaw budget management for sales initiatives and resource allocation.
- Managed a team of sales personnel to ensure performance goals were met or exceeded.
- Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.
- Created detailed reports on sales performance metrics and trends.
- Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
- Oversaw the recruitment, selection, and onboarding of new sales staff.
- Managed sales budget and monitored expenses to ensure alignment with financial targets.
Sales Manager
Cintas
Indianapolis
06.2006 - 05.2009
- Trained and motivated sales team to enhance product knowledge and performance.
- Analyzed market trends to identify new sales opportunities and target customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Built sales forecasts and schedules to reflect desired productivity targets.
Outside Sales Representative
Cintas
Indianapolis
06.2002 - 05.2006
- Developed relationships with clients to understand their needs and preferences.
- Presented product demonstrations to showcase features and benefits effectively.
- Trained junior sales representatives on effective sales techniques and strategies.
- Utilized CRM software to track interactions and sales performance consistently.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Researched potential clients, identified decision makers and developed relationships with them.
- Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
Education
Bachelor of Arts -
University of Indianapolis
Indianapolis, IN05-2002
Skills
- Training program development
- Client relationship management
- Contract negotiation
- Team leadership
- Coaching techniques
- Conflict resolution
- Stakeholder engagement
- Employee engagement
- Performance management
- Coaching
- Curriculum design
- Training delivery
- Leadership development
- Problem-solving aptitude
- Talent management
- Relationship building
Accomplishments
- 17 Presidents Clubs Winner
- 2 Diamond Level Winner
- #1 Director of the Year
- Hired, Developed and Promoted 6+ partners into Director level and above positions
- Developed New Hire and Sales Playbook for Organization
Timeline
Director of Training and Development
Cintas
06.2024 - Current
Enterprise National Account Manager
Cintas
06.2020 - 05.2024
Director of Sales
Cintas
06.2009 - 05.2020
Sales Manager
Cintas
06.2006 - 05.2009
Outside Sales Representative
Cintas
06.2002 - 05.2006
Bachelor of Arts -
University of Indianapolis
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