Scott Smith
Churubusco
Summary
Detail-oriented audio system installer with proven skills in wiring techniques and electrical troubleshooting. Committed to delivering high-quality installations and exceptional customer service.
Overview
8
8
years of professional experience
6
6
Certifications
Work History
Owner/Operator
Smitty's Audio Garage
Churubusco
09.2025 - Current
- Installed car audio systems according to manufacturer specifications and customer preferences.
- Utilized tools such as wire strippers and soldering irons for precise installations.
- Maintained a clean work environment to ensure safety and efficiency during installations.
- Provided customers with product demonstrations and explained system features clearly.
- Conducted quality checks on installed systems to ensure functionality and reliability.
- Replaced and cleaned electrical or electronic components.
- Completed installation tasks such as soldering connections and splicing wires.
- Cleaned up work areas following completion of each job.
- Custom vehicle lighting: underbody, interior, and safety lights.
- Basic radio to fully customized audio upgrades.
Installer /Auto Mechanic
Trux Unlimited
Fort Wayne
04.2025 - 09.2025
- Installed various truck accessories and components according to customer specifications.
- Operated tools and equipment safely during installation processes.
- Collaborated with team members to ensure efficient workflow and timely project completion.
- Communicated effectively with customers regarding product features and installation procedures.
- Performed troubleshooting to diagnose and resolve system issues.
- Mounted and connected mechanical and electrical equipment according to specifications.
Manager /Car Audio Installer
D & B Sales
Fort Wayne
04.2019 - 03.2025
- Managed daily operations and ensured efficient workflow among team members.
- Developed training programs to improve staff performance and product knowledge.
- Collaborated with sales teams to align strategies and enhance customer satisfaction.
- Enhanced communication channels between departments to improve information flow.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Road tech /Diesel Mechanic
Airworx Construction Equipment and Supply
Fort Wayne
03.2018 - 03.2019
- Diagnosed equipment issues using specialized tools and techniques.
- Repaired various electronic devices following safety protocols and guidelines.
- Maintained accurate records of repairs and parts inventory for tracking purposes.
- Replaced defective components with compatible replacements sourced from suppliers.
- Repaired malfunctioning systems by replacing defective components or making necessary adjustments.
- Read and understood diagrams and schematics to accurately perform repairs.
- Repaired and performed quality testing of products to meet established specifications.
- Examined machines and equipment to diagnose or make repairs.
- Diagnosed and repaired mechanical issues according to industry standards.
- Reassembled equipment, completing inspections, testing or repairs.
- Ensured compliance with safety standards when performing repairs or servicing equipment.
Education
Associate of Applied Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
Fort Wayne, IN03-1993
Skills
- Audio system installation
- Wiring techniques
- Electrical troubleshooting
- Product demonstrations
- Quality assurance
- Customer relationship management
Certification
ASE electrical certified
Timeline
Owner/Operator
Smitty's Audio Garage
09.2025 - Current
Installer /Auto Mechanic
Trux Unlimited
04.2025 - 09.2025
Manager /Car Audio Installer
D & B Sales
04.2019 - 03.2025
Road tech /Diesel Mechanic
Airworx Construction Equipment and Supply
03.2018 - 03.2019
Associate of Applied Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute