Sebastian Chacko
Summary
Versatile professional with experience as a Senior Associate Satellite Engineer, Project Engineer, Manufacturing Technologist, and IT Administrative Intern. Proven success in satellite platform support, project management, manufacturing optimization, and IT administration. Skilled in system configuration, incident management, and network capacity review. Organized, adaptable, and eager to contribute expertise to a dynamic team.
Overview
5
5
years of professional experience
Work History
Senior Associate Satellite Engineer
Singtel
03.2024 - 01.2025
- Maintain, operate, and monitor satellite platform equipment (e.g., routers, switches, iDirect Hubs, firewalls, satellite modems, 2FA systems).
- Provide satellite platform support and manage issues for various services like Satellite-IP, Maritime VSAT (MVSAT), Inmarsat services, Mail platforms, and Voice & Data services.
- Configure, implement, and commission satellite services.
- Manage incidents and escalations to ensure service level agreements (SLA) are met.
- Support implementation of new systems, products, and customized solutions.
- Assist with change management, including system upgrades, OS updates, and security patching.
- Review network and system capacity for resource utilization.
Project Engineer
Jointech Enterprise Pte Ltd
05.2023 - 12.2023
- Manage and execute security systems project on site.
- Handle all technical issues and testing of product in workshop and site.
- Report directly to the manager.
- Conduct site survey of new project and submission of safety work procedure and process.
- Attend site meeting with customers, main contractor and consultant.
- Attend service call to customer site.
- Installing, configuring, testing, and maintaining operating system application software patching and system management tools.
Manufacturing Technologist
Micron Semiconductors Asia Ltd
11.2021 - 02.2023
- Perform setup, calibration, and operation of various manufacturing equipment and machinery.
- Completed employee probation within first 2 months.
- Critical thinking and decision making by data analysis for various software and hardware issues encountered in equipments to increase recovery speed.
- Collaborate with cross-functional teams, including engineers, quality control, and production supervisors, to identify and resolve manufacturing issues.
- Working 12hr night shifts 3-5 days a week including OT.
- Monitor and control production processes, making adjustments as necessary to maintain product quality and meet production targets.
- Data collection,report preparation and have conducted research to identify and implement ways to increase production yield.
IT Technical Support Intern
Certis Cisco
03.2020 - 08.2020
- Assisted in developing an A.I powered digital concierge for Certis named Vera.
- Provide technical support and assistance to end-users regarding hardware, software, and network-related issues.
- Respond to and resolve user inquiries and problems through various channels, including phone, email, and in-person.
- Gained hands on experience in setup and maintenance of network infrastructure, including switches, routers, and wireless access points.
- Assisted in software and system upgrades, including testing and deployment.
- Provide training and guidance to users on basic computer operations and software applications.
Education
Diploma - Computer Engineering
Temasek Polytechnic
09.2021
Skills
- Flexible and adaptable
- Machine maintenance and equipment
Troubleshooting - Ability to work under pressure
- Ability to work under minimum
Supervision - Project management
- Communication
- Problem solving
- Programming and development
- Team leadership
Accomplishments
- Awarded employee points by Micron for working on recovering maximum number of tools per day.
- Awarded eligibility for Singapore government tuition grant scholarship.
- Achieved two merit awards for excellence in studies in secondary and higher secondary school.
- Occupational Safety (PET), Integrated Circuit (IC) Manufacturing 101(FQ).
- 6S LEAN workplace (FQ), Environment, Health and Safety (EHS).
Timeline
Senior Associate Satellite Engineer
Singtel
03.2024 - 01.2025
Project Engineer
Jointech Enterprise Pte Ltd
05.2023 - 12.2023
Manufacturing Technologist
Micron Semiconductors Asia Ltd
11.2021 - 02.2023
IT Technical Support Intern
Certis Cisco
03.2020 - 08.2020
Diploma - Computer Engineering
Temasek Polytechnic
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