Sebastian Naveen

• A young and enthusiastic Marketing graduate currently working as an Operations Manager, SCM, and Logistics management in Cars24 service private limited with the capacity of managing 3000+ Vehicle inventory management, handling Logistics movement of Cars24 South Karnataka. Responsible for First Mile, Middle Mile, and Last Mile Logistics movement of 10000+ Transactions a month in the Karnataka Region
• Handling Day to Day Logistics operations with a Team of 100 people
• Focus on automation in the process with the help of the Technology team.
• Tracking Logistics performance on a daily basis & weekly basis.
• Logistics Plan & Fulfillment planning for Customer and warehouse overall legs.
• Ensuring timely pickups - i.e. within a pickup TAT time. • Updating Escalation Matrix & coordinating with Multiple Stakeholders for regular smooth pickups and deliveries.

•Client Relationship Management.

•Client Acquisition, Business Development with Corporate

•Lead generation, cold calling, Commercial discussion & Finalization •Client service and payment Collection.

•Ability to balance persuasion with professionalism, and deliver an effective customized sales pitch.

•Proactive in initiating discussions with customers, scheduling meetings, and being efficient in frequent traveling within the city as and when required. • Maintain Database and records of the candidates.

• Carrying ATL Promotional Activities (Job Mela, Campus interview Drive)

• Counseling of all walk-ins and effective follow up with the prospects on a regular basis,
• Responsible for operations processes/formalities at the B-school
• Mentors parents through resolving their queries/problems
• Counseling the prospective students via phone, email & F2F, Handling walk-in, telephone & email inquiries, Follow-up with students & solve queries, and Career guidance to clients emphasizing product features and benefits of courses
• Coordinating with Head Admissions for organizing student selection procedure
• Monitoring and reporting on progress against the marketing and operational plan to ensure that there is an effective process for translating the plan into outcomes
• Lead Generation and Admissions Conversion for the MBA program
• Carrying BTL Promotional Activities
• Conversion of leads received through various marketing channels
• Co-ordination with universities for the verification and exam related work
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
• Maintain Database and records of the candidates
• Achieve the assigned Targets on a monthly basis.