Results-driven and accomplished Test Lead with over 6 years of experience in McDonald’s global market segments, including the US, LIOM (Canada, France, Netherlands, UK, Australia, Germany), and IOM-IDL (Spain, Portugal, UAE, Qatar). Proven track record in leading cross-functional teams of 30+ members, managing end-to-end testing, POS systems, Kiosk interfaces, delivery platforms, and third-party integrations. Adept at lab management, troubleshooting, and test planning across onshore and offshore models. Strong client-facing experience with a focus on operational efficiency, stakeholder alignment, and continuous improvement. Recognized for leadership, innovation, and high-impact contributions across projects.