Seema Kumari
Bangalore
Summary
Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions. Advanced skills in ITGC, Risk assessment, SOX compliance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Technical Auditor/AVP
JP Morgan Chase & Co.
10.2022 - Current
- Leading and managing IT audit engagements from planning to completion, including scoping, testing, and reporting
- Assessing effectiveness of IT controls, governance frameworks, and security measures to ensure compliance with industry standards, regulations, and internal policies
- Assigning staff to test controls based on the budget and hours allocation
- Reviewing the Audit staff testing documentation
- Identifying and evaluating technology-related risks and providing recommendations for risk mitigation and process improvements
- Reviewing and validating control design and implementation of IT systems, applications, and infrastructure to ensure alignment with business objectives and best practices
- Collaborating with cross-functional teams, such as IT, and compliance, to develop and implement audit plans and strategies
- Providing guidance and expertise to junior auditors, offering training and mentoring as needed
- Staying updated on emerging technology trends, industry standards, and regulatory changes to enhance audit methodologies and knowledge.
Senior Advisor, Business Process Management
Dell Technologies
05.2022 - 09.2022
- Participate in all aspects of project documentation, measure against defined success criteria, and support project handoffs across multiple workstreams
- Use TFS and PMC to gauge progress, and effectively track RAID items (Risks, Actions, Issues, Dependencies)
- Identify and quantify variances and recommend corrective actions within the security and control workstream of the project
- Collaborate across workstreams outside of the direct team in order to achieve objectives and complete deliverables.
Senior Advisor, IS and Security Audit
Dell Technologies
03.2021 - 05.2022
- Perform audits, consulting engagements, and other influencing activities of infrastructure technologies, security, supporting operations, and processes
- Remain current and increase knowledge in areas of auditing, business, company products and company information and Microsoft technologies, applications, and other related technologies, utilizing self-study and/or continuing education efforts
- Develop draft audit reports by identifying and gathering support for potential issues and recommend solutions
- Establish and maintain strong customer relationships with internal and external customers, managers, and staff
- Advise and influence team of technical auditors; providing technical and quality oversight, advice to internal audit projects and consulting services regarding technologies, IT risk and controls, and provide guidance and training opportunities
- Perform design and operating effectiveness test for IT general controls supporting Company's Internal Control over Financial Reporting (US)
- Develops formal written reports to communicate audit results to leadership
- Recommends system and control improvements to increase efficiency and effectiveness.
Advisor, Internal Audit
Dell Technologies
10.2018 - 03.2021
- Responsible for enhancement and maintenance of Dell's SOX internal control framework
- Responsible to draft audit reports by identifying and gathering support for potential issues and recommend solutions
- Establish and maintain strong customer relationships with internal and external customers, managers, and staff
- Perform design and operating effectiveness test for IT general controls and integration controls supporting Company's Internal Control over Financial Reporting (US SOX)
- Responsible for processing all updates to internal control framework resulting from test work and control implementations
- Document and analyze data, and controls
- Test various ITGC Information security controls related to Privileged Access, IT operations controls and Interface controls
- Prepares summary level reports for leadership
- Perform ad hoc requests for analysis of financial, or control data
- Assist with process improvement projects and implementing new technology
- Continuously communicate with management and team to ensure timely project completion and identify obstacles to completion.
Business Analysis Sr. Analyst
Dell Technologies
10.2016 - 10.2018
- Driving Audit and controls responsibilities for Treasury Applications Pertaining to User Access Controls
- Prepared SOX process narratives and maintain Segregation of duties for Treasury Applications
- Trained Counterparts for Daily TRAX monitoring process from EMEA region
- Regular follow up with Projects Team to review update on TMS upgrade and fully engage to complete.
Business Analysis Analyst
Dell Technologies
05.2014 - 10.2016
- Work on all upgrades related to Treasury based Apps with Vendors
- UAT testing of Accounting Program Office owned functionality for all projects
- Maintain testing environment
- Propose and plan deployments of new functionalities within applications
- Daily support to business operations with respect to payments and Statements issues
- Own all functional setups like Managing password policy
- Driving issues with IT for timely resolution
- Provide support to Business Users as needed
- Drive resolution to issues that occur during close
- Coordinate month end activities
- Prepare Training Documentations
- Drive implementations of new processes and procedures to improve efficiencies
- Monitoring payments and statements workflow.
Business Support Sr. Associate
Dell Technologies
10.2012 - 05.2014
- Drive and implement Reporting & transactional support RTB (Run the Business)
- Ensure that there are no issues with KFS and OSS application to avoid any SOX issues in proof of concept
- Process security requests within Financial and other Key Finance System
- Work with different related teams to strengthen the Security Controls for respective Applications
- Engage with Customer or End user to understand and meet their requirements
- Proactively communicate delays or issues if any
- Ensured timely delivery of analysis and reports
- Ensure 100% data accuracy in each deliverable
- Transitioned KFS applications.
Financial Administration Associate
Dell Technologies
01.2011 - 10.2012
- Perform the investigation and analysis of High Value Terms order transactions at risk for fraud
- Perform stolen freight recovery and works with carriers, law enforcement, issuers, and cardholders to put closure on fraud cases
- Review customer bank statement to approve credit limit
- Inform management and peers on fraud patterns and trends that are occurring in the online merchant world
- Analyze the efficiencies and effectiveness of fraud prevention measures
- Implement process improvements to reduce bad debt write-off due to fraud below market expectation
- Provide support to other business segments for fraud review (example: fraud review on terms orders)
- Prepare metrics and communicate information to senior management
- Maintain communications with global team and shares best practices.
Fraud Prevention Expert
Dell Technologies
03.2009 - 01.2011
- Identify Credit card frauds for orders placed on line or through the sales representative over the phone
- Identify the credit card holder and the billing address for the card and ascertain where the order is shipping
- Continuous follow ups with Barclays bank to verify transactions
- Have met 100% productivity and 99% Quality month on month
- Have been a mentor for the new hires, helping them to narrow down on investigation
- Works with dispute specialists to investigate fraud claims.
Fraud and Credit Analysis Senior Associate
Dell Technologies
09.2007 - 03.2009
- Investigates incidents of alleged fraudulent activity and conduct thorough investigations and inquiries on identified and suspicious orders
- Establish contact with customer through outbound calls as well as receiving inbound calls from customers
- Investigate fraud claims as well as provides information on currently existing fraud and dispute claims
- Responsible for providing high quality customer service by responding to telephone inquiries, customer requests and problems related to credit card fraud and dispute claims
- Taking measures to stop or evade fraudulent Orders.
Education
Executive Post Graduate Certificate - Information Technology Management and Analytics
Indian Institute of Management - Kozhikode
Bengaluru, KA03.2022
BBA - General
Periyar University - Bangalore
Bengaluru, KA04.2013
Associate of Science - Science
Lady Keane College - Shillong
Shillong, ML01.2004
Skills
- IT Control testing
- Project Management
- SQL
- Risk Assessment
- Knowledge of IT control frameworks such as COBIT, NIST
- Data Visualization tool (Tableau)
- GRC application (RSA Archer)
- Microsoft Office Suite (Access, Word, Excel, PowerPoint, Outlook, Visio, SharePoint)
Certification
- 03/01/20, Certified Information Systems Auditor (CISA)
- 01/01/22, Certified ScrumMaster
Key Highlights
- Drove multiple automation projects that saved 1500 hours annually for the Team
- Implemented technology solutions that eliminated Manual and redundant processes
- Independently worked on end-to-end delivery of a high impact project within the global technology Audit group
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Intermediate (B1)
Bengali
Intermediate (B1)
Timeline
Senior Technical Auditor/AVP
JP Morgan Chase & Co.
10.2022 - Current
Senior Advisor, Business Process Management
Dell Technologies
05.2022 - 09.2022
Senior Advisor, IS and Security Audit
Dell Technologies
03.2021 - 05.2022
Advisor, Internal Audit
Dell Technologies
10.2018 - 03.2021
Business Analysis Sr. Analyst
Dell Technologies
10.2016 - 10.2018
Business Analysis Analyst
Dell Technologies
05.2014 - 10.2016
Business Support Sr. Associate
Dell Technologies
10.2012 - 05.2014
Financial Administration Associate
Dell Technologies
01.2011 - 10.2012
Fraud Prevention Expert
Dell Technologies
03.2009 - 01.2011
Fraud and Credit Analysis Senior Associate
Dell Technologies
09.2007 - 03.2009
Executive Post Graduate Certificate - Information Technology Management and Analytics
Indian Institute of Management - Kozhikode
BBA - General
Periyar University - Bangalore
Associate of Science - Science
Lady Keane College - Shillong
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