Seema Kumari
New Delhi
Overview
22
22
years of professional experience
Work History
Backend Executive & Customer Relationship Executive
W & IA Services
Dwarka
06.2024 - 06.2025
- Handled customer queries & resolved the queries.
- Receiving documents, verifying documents and to send for the claim process.
- To address customers complaints and provide after sale services efficiently.
Backend Executive & Customer Relationship Executive
Vani Commercial Ltd.
Dwarka
05.2023 - 10.2024
- Helping customers with their loan needs.
- Providing customers with information about loan products and services.
- Handling customer inquiries related to loan policies, procedures, and regulations.
- Uploading KYC and documents for processing the loan.
- Monitoring of loan after disbursal.
Receptionist Cum Admin Incharge
Troika Trans Solutions Pvt. Ltd.
Dwarka
12.2018 - 05.2022
- Planning and managing logistics, warehouse, transportation and customer services.
- Directing, optimizing and coordinating full order cycle.
- Liaising and negotiating with suppliers, manufacturers, retailers and customers.
Front Office Executive Cum Counselor
Janakpuri
11.2009 - 12.2017
- Organizing and managing relevant documents and paperwork.
- Answering any queries and providing support for visa-related matters.
- Performing administrative duties such as filing, scanning, and organizing documents.
- Remaining up-to-date with the latest immigration policies.
Office Assistant
AIIMS
New Delhi
06.2003 - 10.2008
- Scheduling appointments, meetings, and coordinating events.
- Maintain files to keep track of important documents, organize travel arrangements.
- Manage supply inventory and perform data entry as required.
Education
Humanities -
Kendriya Vidyalaya
Skills
- Customer care
- Administrative skills
- Strong communication and interpersonal skills
- Time management
- Problem solving ability
- Presentation skills
- Adaptability & Flexibility
- Screening and monitoring calls
- Maintaining communication
- Receiving bills and documents
- Maintaining supply of stationary
- Operating filing system
- Organizing meetings
- File handling
- Data entry
- Proficient with Microsoft Office
- Proficient with Outlook
- Proficient with Browsers
- Proficient with Social Networking sites
Hobbies and Interests
- Reading
- Interacting with People
- Watching political debates
Job Title
Admin Executive
Timeline
Backend Executive & Customer Relationship Executive
W & IA Services
06.2024 - 06.2025
Backend Executive & Customer Relationship Executive
Vani Commercial Ltd.
05.2023 - 10.2024
Receptionist Cum Admin Incharge
Troika Trans Solutions Pvt. Ltd.
12.2018 - 05.2022
Front Office Executive Cum Counselor
11.2009 - 12.2017
Office Assistant
AIIMS
06.2003 - 10.2008
Humanities -
Kendriya Vidyalaya