SEEMA RANA
Deputy Manager - Human Resources
Delhi,Delhi
Summary
Strong Team Management skills. Excellent written and verbal communication skills. Ability to Manage Time efficiently Zeal to learn and perform above expectations
Overview
2
2
years of post-secondary education
15
15
years of professional experience
Work History
Deputy Manager- Human Resources
Concentrix
10.2009 - Current
- Maintaining SubK Processes Internal Control Framework including key metrics and control and mapping with Concentrix Guidelines.
- Identify and/or design process controls and metrics for the proper management of risk in the areas of financial reporting, efficiency and effectiveness of business operations, and compliance with laws and regulations.
- Fraud Identification is and apply concepts to help prevent, detect, and implement processes, procedures and controls needed to mitigate the risks.
- Report wrongful acts.
- Complete re-engineering of IBM’s contractual resources vertical processes Talent Acquisition:.
- Ensure 100% OTD of demand.
- Planning recruitment strategies for Middle and Senior Management level.
- Handling end to end recruitments through various channels & ensure right channel mix.
- Sourcing & screening of prospective candidates in the field of Human Resources, Operations, IT, Solutions/Transitions, Business Development, Finance, Research an Analytics.
- Benchmarking salary for a role both internally and externally, doing inte parity checks and subsequently determining appropriate compensation for Middle Senior Management level.
- Conducting preliminary round of evaluation for all candidates.
- Interacting with internal clients/stakeholders on a regular basis to determine the satisfaction & ascertain areas of improvement.
- Identifying channels (Campus Recruitment, Advertisements, External Consultants Portals, Internal Referrals, Rebadging and Social Recruitment Channels) to acquir talent.
- Preparing and publishing monthly performance reports for senior level review.
- Front ending internal audits concerning compliance to the policies.
- Thorough knowledge of the use of JOB portals for searching out the resumes according to the job description.
- Reference generation at times when the database gets exhausted.
- Negotiating CTC and rolling out offers after necessary candidate verification process / approvals.
- Responsible for the roll-out and closure of Internal Job Postings in an efficient manner and within TAT.
- Identifying tools of assessment/ selection in co-ordination with the stakeholders / DPEs and implementing the same for selection.
- Manage the day-to-day affairs, in the functional areas of recruitment Policies and Procedures resolving concerns, and promoting good relations.
- Reporting the recruitment status correctly so that the dash boards can be published in a compliant manner.
- Ensure all queries or escalations from DPE or Vendors across processes are resolved within committed timelines.
- To ensure complete and strong recruitment support and align redeployments during process ramp downs before releasing an IJP / External Recruitment.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Created reports, analyzed and interpreted data, including expenses, competition information, and cost savings
HR Executive
Serco Group, Infovision
10.2008 - 04.2009
- Recruitment: Was taking care of front line hiring, also associated with the hiring of Support Staff Positions i.e.
- Team Leaders, Quality Coaches and Asst Managers.
- Accurate compilation of paperwork once applicant is offered job.
- Was welcoming the candidates on the first day of induction and giving the handover to training team.
- Induction: introducing the new hires to company policies and briefing them about their Job Responsibilities.
- Attrition Management i.e.
- Hand holding of candidates till they hit the floor during the training period.
- Conducting the exit interviews of the candidates who leaving the company so as to understand their problems and developing a bridge between the employees and the top level management.
- Full & Final processing:.
- Excite/Motivational Activities.
- Maintaining and sending MIS Reports on timely basis to the HR heads.
- Providing inputs to manager regarding hiring decision.
- Handled the rejoining formalities of the candidates with genuine reasons.
- Single Point Of Contact (SPOC) for all process related queries of new hires.
- Arranging Quarterly and Monthly R n R (Reward and Recognition) ceremonies on the floor.
- Handling attendance of Employees.
HR Recruiter
Proguild India
03.2006 - 10.2008
- Responsible for end-to-end recruitment process.
- Assisting potential candidates in finding the correct job match for their individual skills.
- Working with Recruiters/ Telerecruiters on the allotted requirements and complete the hiring process within time limit.
- Drive successful recruitment through effective sourcing, screening and interviewing.
- Coordinating with HR Managers and ensuring high level of communication with candidates at all stages of the recruiting process.
- Follow processes rigorously and ensures reporting is done as per the schedules.
- Conducting initial screenings, grammar tests, skill -mapping and salary fitment for different processes.
- Handling the Clients i.e.
- Citibank, GE-SBI and HDFC, Bank of America, WNS, Honeywell, Genpact, IBM and Sitel etc.
- Profiles related to Finance & Accounts / customer services / back-end operations / managerial levels.
- Place: New Delhi (Seema Rana).
Education
MBA - Human Resources
Symbiosis
04.2015 - 03.2017
Skills
HR Operations, Recruitment, Employee Engagement, Talent Acquisition, Training & Development, Administration Management, Organization Development, Employee Relation, Performance Management, CSR Management, Team Management
Policy compliance understanding
Partner relationship development
Corporate partnerships
HR Operations
Recruitment
Talent Acquisition
Administration Management
Organization Development
Performance Management
Team Management
Timeline
MBA - Human Resources
Symbiosis
04.2015 - 03.2017
Deputy Manager- Human Resources
Concentrix
10.2009 - Current
HR Executive
Serco Group, Infovision
10.2008 - 04.2009
HR Recruiter
Proguild India
03.2006 - 10.2008