SEENU RAJ N
Bangalore
Summary
Dynamic operations and business analytics professional Proficient in advanced Excel and SQL Server, I excel in project management and effective communication. Successfully facilitated digital lending initiatives and enhanced customer engagement, driving financial literacy through innovative digital programs. Committed to compliance and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Trainee - Operations and Business Analytics
Credit Access Grameen limited
01.2024 - Current
- Provided support across all functions of Central Operations, ensuring smooth day-to-day workflow.
- Handled renewals and invoice payments in coordination with internal finance and vendor teams.
- Facilitated DLT registration and whitelisting processes for compliant SMS communication.
- Supported Digital Lending initiatives by assisting in backend operations and data tracking.
- Managed mobile number revocation processes to ensure up-to-date customer contact information.
- Executed customer awareness programs through digital initiatives to promote financial literacy.
- Ensured audit compliance by maintaining proper documentation and adhering to regulatory guidelines.
- Managed customer engagement through IVR, SMS, WhatsApp, ensuring timely and targeted communication.
Education
B.COM - PURSING
Baldwin Methodist College
01.2024
PUC -
B.N.M PU College
01.2021
SSLC -
IFRS PUBLIC SCHOOL
BENGAURU04.2019
Skills
- Advanced Excel and SQL Server
- Project management
- Data visualization and Tableau
- X-Lookup and functions expertise
- Effective communication
- Project Support
Languages
- Telugu, First Language
- English, C1 Advanced
- Kannada, B2 Upper Intermediate
- Tamil, B1 Intermediate
- Hindi, B2 Upper Intermediate
Tools
Data cleaning, pivot tables, VLOOKUP, dashboards, loan performance tracking, Microsoft Teams, Outlook, Google Forms, Microsoft Forms
Certification
- Completed a certified course in Business Analytics
Languages
Telugu
First Language
English
Proficient (C2)
C2
kannada
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Timeline
Trainee - Operations and Business Analytics
Credit Access Grameen limited
01.2024 - Current
B.COM - PURSING
Baldwin Methodist College
PUC -
B.N.M PU College
SSLC -
IFRS PUBLIC SCHOOL
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