Seerat Kaur
Melbourne,
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
H&M
Mohali
10.2023 - Current
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers upon entering the store and provided assistance.
- Used product knowledge to suggest items to match client needs.
Co-founder of a Jeweller Startup
Lueur Jewellery
05.2021 - Current
- Ensured high customer satisfaction through direct interactions.
- Developed business plans and identified target customers strategically for effective retailing.
- Executed a successful business launch on various social media platforms.
- Efficiently managed a financial database containing 2500+ orders, showcasing organizational skills.
- Achieved an 80% increase in customer satisfaction through impactful marketing strategies.
- Actively engaged in fairs, demonstrating skills in enhancing brand visibility.
Psychology Intern
FORTIS HOSPITAL
Mohali
09.2022 - 11.2022
- Observed and documented client behaviors during sessions.
- Provide psychoeducation for patients & their families,
- Conducted psychiatric rating scales under guidance
- Organized outreach events aimed at increasing awareness and conducted survey on domestic violence on in clinic patients.
Psychology Intern
Health Square Medical Clinic
Mohali
05.2021 - 08.2022
- Maintained accurate records of client visits, assessments, and interventions provided in accordance with agency policies.
- Conducted intake interviews with clients and completed required clinical documentation.
- Performed administrative tasks such as filing paperwork or scheduling appointments.
Event Management Intern
PISCO
08.2020 - 10.2020
- Co-organised a photography competition which saw an influx of over 200+ participants
- Promoted events and collaborated with colleges and schools
- Helped clients connect to their audiences through digital media at social events.
Education
Master of Counselling -
Monash University (2023-2025)
Clayton Campus BA Programme -
Panjab University (2019-2022)
Skills
- Customer Assistance
- Promotional Events
- Product Recommendations
- Relationship Building
- Customer Service
Certification
- Microsoft Excel: Beginner to Advance (Udemy)
- Cognitive Behaviour Therapy (CBT)-Practitioner Training, Udemy
- Grade 5 Plays in Production- Phanton of the Opera, Trinity College London
Affiliations
- Round Square Exchange Program (Ballarat Grammar School, Australia)
- President of School's Fines Arts Society
- Head of Organising Committee (VHSMUN)
- Best Position Paper, UNHRC, Vivek High School
- School Cultural Head
community service
Square One program
- Volunteered under the Square One program, dedicating 250 hours to community service.
- Collaborated with Aruna Asif Ali Bhawan, providing valuable training and support to underprivileged children.
- Developed teaching and mentoring skills while working with the young learners.
- Enhanced personal and professional growth through meaningful interactions and service to others.
IAYP Program
- Awarded for participation in the Internation Award for Young People, contributing to community service.
- Volunteered at an old age home, spending meaningful time with residents and facilitating the donation of essential food items.
- Participated in group efforts to clean up Sukhna Lake monthly, actively contributing to environmental conservation.
- Fostered a sense of responsibility and teamwork by participating in group activities aimed at making a positive impact.
Languages
- English (IELTS 8.0), Punjabi, Hindi
Timeline
Retail Sales Associate
H&M
10.2023 - Current
Psychology Intern
FORTIS HOSPITAL
09.2022 - 11.2022
Psychology Intern
Health Square Medical Clinic
05.2021 - 08.2022
Co-founder of a Jeweller Startup
Lueur Jewellery
05.2021 - Current
Event Management Intern
PISCO
08.2020 - 10.2020
Master of Counselling -
Monash University (2023-2025)
BA Programme -
Panjab University (2019-2022)