Overview
Work History
Education
Skills
Certification
Affiliations
community service
Languages
Timeline
Generic
Seerat Kaur

Seerat Kaur

Melbourne,

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

H&M
Mohali
10.2023 - Current
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers upon entering the store and provided assistance.
  • Used product knowledge to suggest items to match client needs.

Co-founder of a Jeweller Startup

Lueur Jewellery
05.2021 - Current
  • Ensured high customer satisfaction through direct interactions.
  • Developed business plans and identified target customers strategically for effective retailing.
  • Executed a successful business launch on various social media platforms.
  • Efficiently managed a financial database containing 2500+ orders, showcasing organizational skills.
  • Achieved an 80% increase in customer satisfaction through impactful marketing strategies.
  • Actively engaged in fairs, demonstrating skills in enhancing brand visibility.

Psychology Intern

FORTIS HOSPITAL
Mohali
09.2022 - 11.2022
  • Observed and documented client behaviors during sessions.
  • Provide psychoeducation for patients & their families,
  • Conducted psychiatric rating scales under guidance
  • Organized outreach events aimed at increasing awareness and conducted survey on domestic violence on in clinic patients.

Psychology Intern

Health Square Medical Clinic
Mohali
05.2021 - 08.2022
  • Maintained accurate records of client visits, assessments, and interventions provided in accordance with agency policies.
  • Conducted intake interviews with clients and completed required clinical documentation.
  • Performed administrative tasks such as filing paperwork or scheduling appointments.

Event Management Intern

PISCO
08.2020 - 10.2020
  • Co-organised a photography competition which saw an influx of over 200+ participants
  • Promoted events and collaborated with colleges and schools
  • Helped clients connect to their audiences through digital media at social events.

Education

Master of Counselling -

Monash University (2023-2025)
Clayton Campus

BA Programme -

Panjab University (2019-2022)

Skills

  • Customer Assistance
  • Promotional Events
  • Product Recommendations
  • Relationship Building
  • Customer Service

Certification

  • Microsoft Excel: Beginner to Advance (Udemy)
  • Cognitive Behaviour Therapy (CBT)-Practitioner Training, Udemy
  • Grade 5 Plays in Production- Phanton of the Opera, Trinity College London

Affiliations

  • Round Square Exchange Program (Ballarat Grammar School, Australia)
  • President of School's Fines Arts Society
  • Head of Organising Committee (VHSMUN)
  • Best Position Paper, UNHRC, Vivek High School
  • School Cultural Head

community service

Square One program

  • Volunteered under the Square One program, dedicating 250 hours to community service.
  • Collaborated with Aruna Asif Ali Bhawan, providing valuable training and support to underprivileged children.
  • Developed teaching and mentoring skills while working with the young learners.
  • Enhanced personal and professional growth through meaningful interactions and service to others.

IAYP Program

  • Awarded for participation in the Internation Award for Young People, contributing to community service.
  • Volunteered at an old age home, spending meaningful time with residents and facilitating the donation of essential food items.
  • Participated in group efforts to clean up Sukhna Lake monthly, actively contributing to environmental conservation.
  • Fostered a sense of responsibility and teamwork by participating in group activities aimed at making a positive impact.

Languages

  • English (IELTS 8.0), Punjabi, Hindi

Timeline

Retail Sales Associate

H&M
10.2023 - Current

Psychology Intern

FORTIS HOSPITAL
09.2022 - 11.2022

Psychology Intern

Health Square Medical Clinic
05.2021 - 08.2022

Co-founder of a Jeweller Startup

Lueur Jewellery
05.2021 - Current

Event Management Intern

PISCO
08.2020 - 10.2020

Master of Counselling -

Monash University (2023-2025)

BA Programme -

Panjab University (2019-2022)

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Seerat Kaur