SEETHA SURESAN
VAIKOM, KOTTAYAM
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
IELTS & OET MANAGER
DERRICK JONES MANAGEMENT PVT LTD
ERNAKULAM
06.2022 - Current
- Actively involving in material preparation, curriculum and structure of OET & IELTS.
- Implementing new activities in classroom for engaging students into better learning.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Scheduled and taught IELTS & OET in class and online courses to increase learning opportunities.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Mentored new hires, resulting in stronger staff development and increased productivity.
IELTS Trainer & Online Coordinator
Freelancer
Ernakulam
10.2021 - 05.2022
- Created teaching materials and developed engaging lesson plans for IELTS Modules.
- Relationship building Motivational techniques, Created teaching materials and developed engaging lesson plans for IELTS Modules
- Learned and assimilated changing information regarding enrollment, course content and admissions requirements quickly and efficiently.
- Marking and providing appropriate feedback to students.
- Basic administration, such as keeping student registers and attendance records.
- Managed diverse groups of students by teaching language acquisition in dynamic academic lessons and closely monitoring progress.
- Maintained accurate files of assessment results, graded assignments, and student work.
- Created personalized study plans for each student based on their strengths and weaknesses.
Academic Head Cum IELTS Trainer
Manjoorans Education Academy
PALA, KOTTAYAM
09.2015 - 07.2021
- Worked flexible hours across night, weekend and holiday shifts.
- Conducted research, gathered information from multiple sources and presented results
- Created plans and communicated deadlines to complete projects on time.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Guided and supported faculty and staff in development of new programs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created teaching materials and developed engaging lesson plans for IELTS Modules.
- Multitasked and prioritized student assignments to meet strict deadlines and last-minute requests.
Education
Bachelor of Arts - English Language And Literature
The Cochin College
Skills
- Business Administration
- Marketing
- Strategic Planning
- Performance Management
- Performance Evaluations
- Staff Training and Development
- Team Leadership
- Customer Relationship Management (CRM)
Languages
- ENGLISH
- MALAYALAM
- TAMIL
Affiliations
- SOP Creation - I was involved into the preparation of Statement Of Purpose for clients who wish to pursue further studies abroad.
- Lead conversion - Enjoyed using my communication skills to canvas clients and ensure registration for several immigration programs.
References
References available upon request.
Timeline
IELTS & OET MANAGER
DERRICK JONES MANAGEMENT PVT LTD
06.2022 - Current
IELTS Trainer & Online Coordinator
Freelancer
10.2021 - 05.2022
Academic Head Cum IELTS Trainer
Manjoorans Education Academy
09.2015 - 07.2021
Bachelor of Arts - English Language And Literature
The Cochin College
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