Sefali Acharya
Jamshedpur
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Teamlease India Pvt Ltd
Jaipur
05.2023 - 03.2024
- Provided detailed information on fees, interest rates, payment methods, rewards programs and other related topics.
- Built relationships with clients by providing excellent customer service and support.
- Identified opportunities for cross-selling additional products or services.
- Tracked market trends in order to provide accurate information about available offers and promotions.
- Handled customer complaints in a professional manner.
Sales Associate
Bajaj Finserv Ltd (Stream Digital Services)
Jamshedpur
12.2021 - 03.2023
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Provided accurate information about products, prices and services.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Arts - Geography
Kolhan University
Jamshedpur10-2021
Skills
- Client Relationship Building
- Performance Tracking
- Cold-calling
- Dispute Resolution
- Team building
- Problem-Solving
- Time Management
- Teamwork and Collaboration
Languages
Bengali
First Language
Hindi
Proficient (C2)
C2
English
Elementary (A2)
A2
Certification
- DCA (Diploma in Computer Applications).
Accomplishments
- Got three times Employee of the Month Award.
- One Time Employee of the Year.
Timeline
Sales Associate
Teamlease India Pvt Ltd
05.2023 - 03.2024
Sales Associate
Bajaj Finserv Ltd (Stream Digital Services)
12.2021 - 03.2023
Bachelor of Arts - Geography
Kolhan University
Similar Profiles
Shubhangi BhamareShubhangi Bhamare
Senior Software Engineer - QA at Teamlease India Pvt Ltd, Client - DeloitteSenior Software Engineer - QA at Teamlease India Pvt Ltd, Client - Deloitte
Devaraj GDevaraj G
Senior Executive - HR at TeamLease India Pvt Ltd (Deputed to UNext Learning)Senior Executive - HR at TeamLease India Pvt Ltd (Deputed to UNext Learning)
Radhe Shyam SharmaRadhe Shyam Sharma
SR. Process F&A Business Delivery at IBM India Pvt LtdSR. Process F&A Business Delivery at IBM India Pvt Ltd
Abhinav AnishAbhinav Anish
Manager in Training at Tata SteelManager in Training at Tata Steel
Prakash KumarPrakash Kumar
Liaison Manager at Triveni Engicons Pvt LtdLiaison Manager at Triveni Engicons Pvt Ltd