SEFIN KJ
RESTAURANT GENERAL MANAGER
Guruvayur
Summary
Restaurant Manager with hands-on experience overseeing daily restaurant operations, guiding staff through shift routines, and maintaining consistent food safety, hygiene, and service standards. Skilled in scheduling, inventory management, waste control, cash handling, and customer issue resolution. Experienced in analyzing sales reports, optimizing stock usage, and improving workflow efficiency during peak hours. Recognized for leadership support, operational discipline, and delivering excellent customer experiences.
Overview
8
8
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Restaurant Manager
McDonald's Family Restaurants
08.2018 - Current
- Manage daily restaurant operations ensuring smooth kitchen and front counter performance.
- Trained and developed 3 Department Managers to RGM role.
- Conducted training sessions on area management to newly promoted Managers in patch.
- Supervised P&L for 10 stores and ensured financial targets and operational efficiency are maintained.
- Took direct responsibility for improving sales and Guest Count for 3 focused stores, driving targeted action plans and performance monitoring.
- Supervise and schedule 25–35 team members to optimize peak-hour coverage and reduce wait times by 20%.
- Maintain audit scores above 90% through strict food safety and hygiene monitoring.
- Analyze sales reports and stock usage to control costs and minimize waste.
- Resolve customer concerns efficiently, contributing to a 15% increase in positive feedback.
Education
Advanced Diploma - Airline, Travel, Tourism and Hospitality
Bharat Sevak Samaj & Zabeel International Institute of Management and Technology
01-2018
Higher Secondary (+2) - Commerce
VRAMHSS, Thaikkad
01-2017
Secondary School (CBSE) -
Guruvayoor Dwvaswom English Medium School
Thrissur, Kerala01-2015
Skills
Staff Scheduling & Workforce Planning
Inventory Tracking & Stock Rotation
Waste Control & Cost Management
Food Safety & Hygiene Compliance
Cash Handling & Reconciliation
POS System Operations
Daily Sales Reporting & Analysis
Team Leadership & Staff Training
Certification
Leading Great Restaurant Certification – Hamburger University
Timeline
Restaurant Manager
McDonald's Family Restaurants
08.2018 - Current
Advanced Diploma - Airline, Travel, Tourism and Hospitality
Bharat Sevak Samaj & Zabeel International Institute of Management and Technology
Higher Secondary (+2) - Commerce
VRAMHSS, Thaikkad
Secondary School (CBSE) -
Guruvayoor Dwvaswom English Medium School