SEFU MUZEE
Dubai,UAE
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
5
5
years of professional experience
Work History
Sales assistant
Galeries Lafayette
Dubai Mall, UAE
08.2022 - 12.2024
- Built rapport with new and existing customers to boost client retention.
- Promoted customer loyalty scheme at checkout.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Greets customers immediately upon entering the store with a smile.
- Operated cash registers with accuracy and processed cash and card transactions.
- Sincerely thank all customers for shopping as they exit our store and invite them back.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Provides customers with current relevant information about our products.
Warehouse assistant/ Problem Solver
Amazon.Com
Dubai, UAE
01.2021 - 07.2022
- Assisted in a positive customer experience by handling queries efficiently.
- Controlled booking slot allocation for smooth stock movement.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Compiled detailed reports on production and inventory changes.
- Picked, packed and dispatched consignments for timely deliveries.
- Sorted materials on warehouse racks and shelves.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Cleaned and maintained warehouse equipment to guarantee proper working order.
Warehouse assistant
Noon.com
Dubai Jolly Chick, UAE
12.2019 - 01.2021
- Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.
- Cleaned and maintained warehouse equipment to guarantee proper working order.
- Sorted incoming products for efficient storage and distribution.
- Carried out stock control and maintained quality standards high for audits.
- Loaded packaged goods on to trucks for shipping.
- Received and processed stock using inventory management system.
- Completed customer orders with speed and accuracy.
- Increased customer satisfaction by resolving issues.
- Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
Education
High School Certificate - UACE
Kichwamba High School
Uganda 02/2015 - 12/2016
Skills
- Physical stamina
- Client Relationship Management
- Energetic self-starter
- Computer literate
- Sales persuasion
- Time efficiency
- Complaint handling
- Fashion trend awareness
- Inventory management
- Client relationship building
Timeline
Sales assistant
Galeries Lafayette
08.2022 - 12.2024
Warehouse assistant/ Problem Solver
Amazon.Com
01.2021 - 07.2022
Warehouse assistant
Noon.com
12.2019 - 01.2021
High School Certificate - UACE
Kichwamba High School
02/2015 - 12/2016
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