Sehaj Sharma
Calgary
Summary
At Intellifood Inc, I spearheaded department operations, significantly enhancing team productivity and customer satisfaction through strategic planning and effective conflict resolution. My leadership was marked by fostering a collaborative environment and employing data analytics for process improvement, showcasing my adeptness in both staff management and analytical thinking.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Food Attendent
Intellifood Inc
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members
- Boosted team morale and performance, organizing regular training sessions and motivational meetings
Chef
Thai Express
08.2024 - 01.2025
- Oversaw grill, stove, and oven, and cleaned equipment after every shift
- Checked freezer and refrigerator prior to each shift to verify correct temperatures
- Maintained well-organized mise en place to keep work consistent
- Placed orders to restock items before supplies ran out
Food Attedent
Tim Hortons
08.2023 - 02.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously, resulting in timely delivery of meals to customers
- Contributed positively to the overall team dynamic by offering support and assistance when needed to ensure smooth workflow across all areas of the restaurant
Education
Pg Diploma - International Business Management Finance
Canadian College For Higher Studies
Toronto, ONBachelor Of Commerce - Accounting And Finance
Guru Nanak University
AmritsarSkills
Training and mentoring
Goal oriented
Staff management
Customer service
Decision-making
Strategic planning
Inventory control
Staff discipline
Analytical thinking
Operations management
Process improvement
Project management
Conflict resolution
Financial management
Data analytics
Contract management
Timeline
Chef
Thai Express
08.2024 - 01.2025
Food Attendent
Intellifood Inc
03.2024 - Current
Food Attedent
Tim Hortons
08.2023 - 02.2024
Pg Diploma - International Business Management Finance
Canadian College For Higher Studies
Bachelor Of Commerce - Accounting And Finance
Guru Nanak University