SEHBANALI SAIYED
AHMEDABAD
Summary
Dynamic customer service professional with extensive experience at Qatar Airways and a proven track record in relationship management and event coordination. Proficient in CRM systems and Microsoft Office, I excel in delivering exceptional support and creating memorable experiences. Passionate about enhancing customer satisfaction and fostering cultural awareness in diverse environments.
Overview
6
6
years of professional experience
Work History
Customer Service Agent
QATAR AIRWAYS
01.2021 - 08.2022
- Worked with QATAR AIRWAYS as a (CSA) customer service agent.
Passenger Service Executive
CELEBI AIRPORT SERVICES INDIA PVT LTD
01.2017 - 03.2020
- Worked with CELEBI AIRPORT SERVICES INDIA PVT LTD as a (PSE) passenger service executive for ETIHAD AIRWAYS and AIRASIA INDIA.
Trainee
HYATT REGENCY Ahmedabad
- Worked as a trainee in food and beverage department in HYATT REGENCY Ahmedabad.
Event Manager
Mehar Events
- Worked as an event manager with Mehar events.
Education
B.A. - English
Gujarat University
03-2023
Hospitality - Aviation
frankfinn
01.2017
HSC -
Navnital Ranchhodlal Higher Secondary School (G.S.E.B)
01.2015
SSC -
Navnital Ranchhodlal Secondary school (G.S.E.B)
01.2013
Skills
Customer service and support
- Event coordination
- Relationship management
- Cultural awareness
- CRM proficiency
- Microsoft Office suite expertise
- Advance Sabre system trained
- Altea FM trained
- Amadeus reservation desktop trained
Height Cm
186
Languages
- English
- Hindi
- Urdu
- Gujarati
Disclaimer
I hereby declare that the details provided by me are correct and I have knowingly not omitted/or misrepresented any information.
Personal Traits
- Helping nature
- Hardworking
- Active listener
- Good public speaker
- Event manager
- Entertainer
- Quick learner and keen on acquiring knowledge and new skills
Personal Information
- Father's Name: Mr. Sarfarazali Muzaffarali Saiyed
- Date of Birth: 11/07/97
- Nationality: Indian
Weight Kg
89
Timeline
Customer Service Agent
QATAR AIRWAYS
01.2021 - 08.2022
Passenger Service Executive
CELEBI AIRPORT SERVICES INDIA PVT LTD
01.2017 - 03.2020
Trainee
HYATT REGENCY Ahmedabad
Event Manager
Mehar Events
B.A. - English
Gujarat University
Hospitality - Aviation
frankfinn
HSC -
Navnital Ranchhodlal Higher Secondary School (G.S.E.B)
SSC -
Navnital Ranchhodlal Secondary school (G.S.E.B)
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